.hack//Legend of the Twilight v.1 unplayable?

[Hayate Kurogane]

.hack//Legend of the Twilight volume 1 will not play on my usual setup (see below). Now, while this could be written off as an isolated problem due to my player software (which it specifically is, since I can get the disc to play with RealPlayer, the only other software player I have handy at the moment), the possibility that this is another disc that will also not play on various Pioneer players like volume 4 of s-CRY-ed (http://forums.animeondvd.com/showthreaded.php?Cat=&Number=322281&page=1&view=co llapsed&sb=5&o=&fpart=1) should be considered. The disc is due to street next week, so I'm sure that we'll get confirmations one way or the other over the next while. If that turns out to be the case, then I'd say Bandai needs to smack a certain authoring house around a bit.

Review equipment: Sony VAIO FX140 laptop, Toshiba DVD-ROM SD-C2502, Intervideo WinDVD 2.3 (also: RealPlayer v.10).

[slerch666]

I'll be getting my Twilight set sometime soon (shipped Thursday from Rightstuff). I had a problem with S-Cry-Ed 4, so this will be an interesting test.

there is definately something wrong, whenever i try and start a video from the menu it just takes me to the trailers menu or the main menu. the disk is unwatchable in this condition as far as im concerned

[slerch666]

[ QUOTE ]
godofchaos said:
there is definately something wrong, whenever i try and start a video from the menu it just takes me to the trailers menu or the main menu. the disk is unwatchable in this condition as far as im concerned

[/ QUOTE ]

Try skipping to a chapter without using the menus. When the disc starts up, let it go to the menu, but change to a chapter with the remot, rather than choosing something in the menu.

Here's how I am able to watch S-Cry-Ed 4 (replacement disc had the same issue as the original, but this one works fine in other players now):

[ QUOTE ]
After f***ing around with the disc for quite a bit, I was able to finally get the content to play by skipping to chapter 14-1 right off the bat (hit play or menu and let the disc die, then hit chapter 14 to get the content). You can also access the extra content this way (I think they are on chapters 7-13, perhaps as low as 5 or 6). So at least I can watch the show BEFORE the next disc comes out, but this problem had better get fixed, unlike the Silent Mobius problem in set 3 of the series.

[/ QUOTE ]

[GetBackersFreak]

Well I haven't received my .hack Twilight yet, but S-Cry-Ed 4 was weird for me. Everytime I chose an option, or went to a new menu, I had to re-enter the code for parental unlock on my PS2. It got annoying, but eventually it stopped.

[jeff671]

I can't play it with WinDvd 4. It says it can't be played because of the rating. But I don't have any ratings set. But it plays fine with Windows media player.

[slerch666]

[ QUOTE ]
JEFF671 said:
I can't play it with WinDvd 4. It says it can't be played because of the rating. But I don't have any ratings set. But it plays fine with Windows media player.

[/ QUOTE ]
I get a similar thing from my GE player from S-Cry-Ed 4, but after putting in the 'password' (it's blank), the disc plays fine.

[WilliamG]

I have a Pioneer 414 player and the .hack//Legend of the Twilight Vol. 1 DVD pretty much suffers from the same problems that plagued s-Cry-ed Vol. 4. On my player the disc refused to load the menu after the Bandai/Dolby logos, causing the disc just to stop automatically. I was able to force the menu to load by pressing 2 on my remote. Unfortunately when I tried to push enter to play the show itself the disc automatically stops and refuses to play the program. The same problem occurs with the creditless opening & closing sequences, the trailers, and the .hack Part 4 video game advertisement found in the extras section.

As with s-Cry-ed Vol. 4 there is a cumbersome solution to the problem. To get the show to play press 9 on the remote, to get the creditless opening sequence to play press 13, press 14 to play the creditless ending, and to play the .hack game advertisement press 8. The trailers are also playable by pressing 5 for Yukikaze, 6 for Dragon Drive and 7 for Galaxy Angel.

After s-Cry-ed 4 and now .hack//Legend 1, I just wish that Bandai would strive more diligently in ensuring that their discs are compatible with all players.

William G.

[TheOtakuKing]

Bought it today and it has a glitch as well. I asked Best Buy to check the second disk, which it worked on their PS2, but when I got back home, it did the same as the first one which I exchanged. I REALLY hope Bandai does something about this. This is one of my most wanted titles, and it sux to have it treated this way, especially since it is a Limited Edition Release.

[Hayate Kurogane]

[ QUOTE ]
TheGodofJurai said:
Bought it today and it has a glitch as well. I asked Best Buy to check the second disk, which it worked on their PS2, but when I got back home, it did the same as the first one which I exchanged. I REALLY hope Bandai does something about this. This is one of my most wanted titles, and it sux to have it treated this way, especially since it is a Limited Edition Release.

[/ QUOTE ]

An update: tonight I watched the disc on my PS2. A stupid dying PS2, bought barely a month after PS2s became available, with the old drivers that caused many of the old DVD-incompatibility issues. Bandai had answered my e-mail last week promptly with some exchange info, but I honestly don't think exchanging the disc will solve anything, based on the luck people had with exchanging s-CRY-ed volume 4 discs. This is a batch issue, not an individual disc issue, and someone needs to fix it. I have no idea why it's happening now when it wasn't a problem before. Sure, it's limited to certain players, but it shouldn't be happening at all.

[HawkEyeTS]

I'm getting the exact same problem described on my Apex 500W. Sure it's a cheap player, but it's never had a problem before for any discs, so this really surprised me. I can't even manage to get it to skip to the video with the remote, so I'm completely screwed unless I want to watch it on the computer (hell that might even be locked depending on the software), in which case I'd rather just view one of my almost as high quality raws and watch it that way... /images/graemlins/depresse.gif

[slerch666]

It's funny, every time these issues surface for Bandai discs (which happens on a regular basis), everyone cries foul and says Bandai needs to go back and fix it. Do they? No, they offer replacements and tell you it's your player. Their discs are the only ones (other than the ones that were misreplicated for whatever reason) that I've had any problems with. I have another player that they usually work in, so it's OK, but it's still REALLY annoying. They haven't fixed any of their previous releases, what makes you think they will fix this one? This thread will be bumped a bunch of times, the hype/interest in the show will wane and that will be the end of the issue. Everyone comments on S-Cry-Ed 4, and that's a disc they did nothing about.

Sorry for being so pessimistic, and considering how many people are having issues with this one, I'm dreading what it will do on my regular player.

Look at it this way, at least if you send the disc back Bandai will reimburse you for the shipping to get it to them. Now, if everyone who has the problem sends it back, maybe they'll see they really do need to investigate these issues and fix them, rather than saying 'oh, it's Pioneer's older players.'

[DeadlyMessiah]

Ok, how do you work around the stuff an watch it? I just got the LE, but I want to watch it tommorow.

Where do I send replacement to? How long do they take to send me a replacement?

Hell, we deserve replacements sent to us without sending them anything because this is BS!

[slerch666]

DeadlyMessiah- you will only have a problem if you are 'lucky' enough to have a Pioneer player. If you have S-Cry-Ed 4 and don't have problems, chances are you won't have an issue with this one.

If you have an affected plyer, the work around is to:

<font color="red">1) skip to the menu and let the DVD 'die' on you
2) Use your remote to skip to chapter 8 (this is where episode 1 starts I believe)
3) let it continue on through until you are finished watching </font>

The extras fall in the 6-8 range, I believe, though I'm not sure. If you manage to get to a menu (assuming your player will have the same problem), even if you manage to navigate around, the disc will shit the bed before allowing you to play anything. If you have this problem skipping to the proper chapters is the ONLY way to watch it, other than buying another player or watching it on your PC.

Here is their contact info:

Business Hours
Monday - Friday
8:30AM - 4:30PM Pacific Standard Time
Tel: 1.877.77ANIME (1.877.772.6463)

Here (http://forums.animeondvd.com/showthreaded.php?Cat=&amp;Number=371187&amp;page=1&amp;view=co llapsed&amp;sb=5&amp;o=&amp;vc=1) is the thread I took that info from.

I checked my disc, and sure enough, I have the same f***king problem! I wish Bandai would do something to track this problem down and FIX IT!

its not just pioneer, ive tried 5 different dvd players and 3 dvd drives

friend of mine said ripping it to your harddrive and removing all the lockouts (not sure which ones exactly, he said he removed them all) using a dvd rip program and then burning the disk works, but you still have the original disk which wont.

but yeah i really hope this gets fixed, it would be really sad if this is a problem my friend could fix in all of 5 minutes and bandai wont fix the problem

[slerch666]

I haven't actually tried it in any other player...

I'll have to fire up my crappy GE region free player and see what I get.

If I remember correctly, with S-Cry-Ed 4 on the GE player (as someone else experienced above) I get the 'parental lockout' thing, even though my player has it turned OFF (no lockout). I have to input the 'password' (which, since I've never used it, I had to sift through the internet to find the default passowrd) and then it plays fine. S-Cry-Ed 4 worked fine in my DVD-ROM however.

I'll have to rip the DVD at work (both .hack//Twilight and S-Cry-Ed 4 and remove the locks and see if that works. My guess is that it will, since it seems to be an issue with the parental controls...

[DeadlyMessiah]

It doesn't work on my Sony DVP-S560D, All Region Akai (can't think of model number), or my Samsung M101.

[hub]

For what it's worth, vol.1 played just fine on my comp. running under PowerDVD 5 using a Pioneer brand DVD Drive. But I'll try and check on our stand-alone Toshiba player later tonight to see if there're any problems (I got problems back during the Gundam Wing:EW and Escaflowne Movie releases), in addition to my PS2.

Edit: Okay, I tried it on my PS2 eariler today, and it played just fine (outside of constantly making me input the password to change the parental controls). As for our stand-alone DVD player (Toshiba SD-1600), it played just fine, and I checked every chapter stop from the main menu, as well as from the scene selection.

So the question now is: is it really a batch problem w/ the DVD's, or is it a player incompatability problem? Should we compare the numbers on the bottom of the DVD to see if that might help narrow down the problem?

[goughs]

It seems to work on my Pioneer DV-656A.

Sean

[Ollin]

Tried playing it on my Akai DVPS-760 region free DVD Player without luck. Having the same difficulties as others going stright to the trailers screen. This is really disappointing first s-Cry-ed Vol 4 now .hack//twilight. These are the first times I've ever had DVD's that are completely unplayable on any DVD Player I own.

[maehara]

Just to add my own problems:

Won't play on my Pioneer DV-626D. Gets to the Dolby Digital clip then dies.

Works fine on my PC player, though (PowerDVD XP, Liteon DVD-ROM drive).

[slerch666]

Don't forget there is a work around for the problem (posted further up, in red)

For the fun of it, I decided to rip S-Cry-Ed 4, compress it onto one disc using DVD Shrink and reburn it. The problem still occurs. It may work watching direct from the HDD because the 'player' (basically your hard drive) can't get confused like a DVD player obviously can. And if you rip it to your hard drive, you obviously have a DVD-ROM (at least), so why not try to watch it using the DVD-ROM and see what happens. S-Cry-Ed 4 works fine on my DVD-ROM, but not my regular Pioneer player.

[Japschin]

Erm..........I got mine today. After reading about the glitch on .hack//legend of the twilight vol 1, I went and checked my dvd.
I have no problems of any sort with it at all. It loaded successfully on the main dvd player in my room. I havn't tried it on the other 6.

Equipment: JVC XV-N55

[DeadlyMessiah]

[ QUOTE ]
Ollin said:
Tried playing it on my Akai DVPS-760 region free DVD Player without luck. Having the same difficulties as others going stright to the trailers screen. This is really disappointing first s-Cry-ed Vol 4 now .hack//twilight. These are the first times I've ever had DVD's that are completely unplayable on any DVD Player I own.

[/ QUOTE ]

That is the same Akai I have.

Oh, and I was able to watch it on my Sony today, but I still want a replacement because my Sony is about to die any time.

[HawkEyeTS]

[ QUOTE ]
slerch666 said:
Don't forget there is a work around for the problem (posted further up, in red)

For the fun of it, I decided to rip S-Cry-Ed 4, compress it onto one disc using DVD Shrink and reburn it. The problem still occurs. It may work watching direct from the HDD because the 'player' (basically your hard drive) can't get confused like a DVD player obviously can. And if you rip it to your hard drive, you obviously have a DVD-ROM (at least), so why not try to watch it using the DVD-ROM and see what happens. S-Cry-Ed 4 works fine on my DVD-ROM, but not my regular Pioneer player.

[/ QUOTE ]

While it is a temporary solution, some of us might want to work on the computer while watching the DVD, and having WinDVD/PowerDVD open blocks a large chunk of the screen and takes up a huge amount of CPU power (at least for me) to run. So if I do anything else that requires the CPU to do some work, the video starts skipping. Not an effective solution IMO. As I said in my previous post, I'd rather just open my 640x360 raws than deal with stupid DVD software and only get a bit more resolution. I bought the DVD to support the company despite already seeing the series raw and fabsubbed, and in turn we got screwed. It would be nice if Bandai would at least drop in and say "We're looking into it" like they did with the big Escaflowne movie screwup the day after it happened.

[hub]

Has anyone even emailed them about the problem yet?

[Hayate Kurogane]

[ QUOTE ]
hub said:
Has anyone even emailed them about the problem yet?

[/ QUOTE ]

I did, although I think I mentioned I did so in another thread (probably the AoD Review thread in R1 somewhere, along with some brief comments) rather than here. They offered me a replacement but said nothing specific about the issue itself. I plan to get a replacement, but I somehow suspect that it won't do any good.

Everyone with problems: PLEASE E-MAIL BANDAI. One e-mail means a glitchy disc that can be replaced. Many e-mails mean a problem that needs addressing.

[HawkEyeTS]

[ QUOTE ]
Sakura Shinguji said:
[ QUOTE ]
hub said:
Has anyone even emailed them about the problem yet?

[/ QUOTE ]

I did, although I think I mentioned I did so in another thread (probably the AoD Review thread in R1 somewhere, along with some brief comments) rather than here. They offered me a replacement but said nothing specific about the issue itself. I plan to get a replacement, but I somehow suspect that it won't do any good.

Everyone with problems: PLEASE E-MAIL BANDAI. One e-mail means a glitchy disc that can be replaced. Many e-mails mean a problem that needs addressing.

[/ QUOTE ]

What was the e-mail address you got a reply from? I seem to recall waiting nearly two weeks for a reply from the one address I found a while back.

[Hayate Kurogane]

[ QUOTE ]
HawkEyeTS said:
[ QUOTE ]
Sakura Shinguji said:
[ QUOTE ]
hub said:
Has anyone even emailed them about the problem yet?

[/ QUOTE ]

I did, although I think I mentioned I did so in another thread (probably the AoD Review thread in R1 somewhere, along with some brief comments) rather than here. They offered me a replacement but said nothing specific about the issue itself. I plan to get a replacement, but I somehow suspect that it won't do any good.

Everyone with problems: PLEASE E-MAIL BANDAI. One e-mail means a glitchy disc that can be replaced. Many e-mails mean a problem that needs addressing.

[/ QUOTE ]

What was the e-mail address you got a reply from? I seem to recall waiting nearly two weeks for a reply from the one address I found a while back.

[/ QUOTE ]

There's a feedback form you can fill out on their site. I received a reply the next day.

[sly]

Just to chime in here, my disk works on my Sony DVP700, but on my VAIO GRT270 using Sony U50A DVD drive and WinDVD 4.0, I get the parental message right before I hit the main menu.

[HawkEyeTS]

Sent off a message... hopefully I'll get a responce quickly.

[Jigen_Daisuke]

Happy birthday.

[Jigen_Daisuke]

I'll be emailing them.

[slerch666]

I emailed them about the S-Cry-Ed 4 issue and never got a reply.

I ended up calling instead, which, if you want a quick fix, you should probably do as well. When I spoke with the guy on the phone about S-Cry-Ed 4, his reply was, 'yeah, some people have been having problems. It's usually older Pioneer players that have issues.' I said 'are there any plans to fix the problem?' and basically his reply was 'It's usually older Pioneer players. You should try the disc on another player and see if it works.' In other words, no plans to actually research/fix the F***ing problem!

Here is their contact info:

Business Hours
Monday - Friday
8:30AM - 4:30PM Pacific Standard Time
Tel: 1.877.77ANIME (1.877.772.6463)

[slerch666]

[ QUOTE ]
HawkEyeTS said:
While it is a temporary solution, some of us might want to work on the computer while watching the DVD, and having WinDVD/PowerDVD open blocks a large chunk of the screen and takes up a huge amount of CPU power (at least for me) to run. So if I do anything else that requires the CPU to do some work, the video starts skipping. Not an effective solution IMO. As I said in my previous post, I'd rather just open my 640x360 raws than deal with stupid DVD software and only get a bit more resolution. I bought the DVD to support the company despite already seeing the series raw and fabsubbed, and in turn we got screwed. It would be nice if Bandai would at least drop in and say "We're looking into it" like they did with the big Escaflowne movie screwup the day after it happened.

[/ QUOTE ]
I wasn't trying to make you look stupid or anything, nor was I implying that you were obtaining your stuff via not-quite-legal means, I was simply saying that if you have a DVD-ROM you could simply watch the DVD that way, rather than ripping to the hard drive (if hard drive space is an issue). You make a valid point as to why someone wouldn't go that route.

I personally prefer not watching ANYTHING on my PC, whether I'm working or not. That's just me. I work on computers all day, the last thing I want to do is spend more time in front of one while I'm at home.

[DeadlyMessiah]

[ QUOTE ]
slerch666 said:
[ QUOTE ]
HawkEyeTS said:
While it is a temporary solution, some of us might want to work on the computer while watching the DVD, and having WinDVD/PowerDVD open blocks a large chunk of the screen and takes up a huge amount of CPU power (at least for me) to run. So if I do anything else that requires the CPU to do some work, the video starts skipping. Not an effective solution IMO. As I said in my previous post, I'd rather just open my 640x360 raws than deal with stupid DVD software and only get a bit more resolution. I bought the DVD to support the company despite already seeing the series raw and fabsubbed, and in turn we got screwed. It would be nice if Bandai would at least drop in and say "We're looking into it" like they did with the big Escaflowne movie screwup the day after it happened.

[/ QUOTE ]
I wasn't trying to make you look stupid or anything, nor was I implying that you were obtaining your stuff via not-quite-legal means, I was simply saying that if you have a DVD-ROM you could simply watch the DVD that way, rather than ripping to the hard drive (if hard drive space is an issue). You make a valid point as to why someone wouldn't go that route.

I personally prefer not watching ANYTHING on my PC, whether I'm working or not. That's just me. I work on computers all day, the last thing I want to do is spend more time in front of one while I'm at home.

[/ QUOTE ]

Well I don't have a DVD Rom on my computer, so I couldn't, I still wouldn't want to watch a DVD on the computer because they always look ****ty compared to a real DVD player.

[Kemel]

I got my disc in today and it worked fine on my Sony DVP-NS300 and my PC setup Samsung DVD-ROM SD-616T running Power DVD 4.0. However I took it over to a friends house and it locked up much like described here on his crappy GVG DVD player.

Good luck to everyone, hopefully this won't cause anyone too much grief as this is a fun series.

[neaux]

bought this at a convention. stupid me. doesnt work on an apex player. /images/graemlins/cry00000.gif

[JeffDM]

[ QUOTE ]
slerch666 said:
I emailed them about the S-Cry-Ed 4 issue and never got a reply.

I ended up calling instead, which, if you want a quick fix, you should probably do as well. When I spoke with the guy on the phone about S-Cry-Ed 4, his reply was, 'yeah, some people have been having problems. It's usually older Pioneer players that have issues.' I said 'are there any plans to fix the problem?' and basically his reply was 'It's usually older Pioneer players. You should try the disc on another player and see if it works.' In other words, no plans to actually research/fix the F***ing problem!

[/ QUOTE ]

I wholeheartedly agree. Has anyone started a Studio Forum thread concerning this?

There is NO other studio that I remember that repeatably has the same problem on the same disparate set of player brands across DVDs of several brands. I call it inexcusable. They need to fire Ascent Media DVD if they did it again to this volume. No other authoring studio has this sort of repeatable problem, or has repeatably done it for five different DVDs over the course of a year.

[JeffDM]

Hack//LotT (http://www.demaagd.com/anime/dvdbugs/h.html#hack)

I need confirmation that it is a Ascent Media icehouse that did this repeated travesty.

[slerch666]

[ QUOTE ]
JeffDM said:
I need confirmation that it is a Ascent Media icehouse that did this repeated travesty.

[/ QUOTE ]
I just checked, it IS Ascent Media Santa Monica who did this disc.

[slerch666]

[ QUOTE ]
JeffDM said:
I wholeheartedly agree. Has anyone started a Studio Forum thread concerning this?

[/ QUOTE ]
I took your advice and just started one. /images/graemlins/sdsmiley.gif

[JeffDM]

[ QUOTE ]
slerch666 said:
[ QUOTE ]
JeffDM said:
I wholeheartedly agree. Has anyone started a Studio Forum thread concerning this?

[/ QUOTE ]
I took your advice and just started one. /images/graemlins/sdsmiley.gif

[/ QUOTE ]

Those affected by this and the other Bandai bugs should weigh in here (http://forums.animeondvd.com/showflat.php?Cat=&amp;Number=506951&amp;page=0&amp;view=collap sed&amp;sb=5&amp;o=&amp;fpart=1#Post507968) .

[AbeChinchilla]

Doesn't work on my APEX AD-1500 player either.
I am VERY VERY unhappy about this...

[DeadlyMessiah]

Here is the email I got from Bandai:

I'm sorry that you encountered problems with your purchase. I would
be happy to send you a replacement. However if the problem is with your
player sending you a replacement would be useless. How many players have
you tried it in? What kind of players were they? Here is the form for a
return you have the option of requesting a replacement or refund. If you
choose a replacement and it still doesn't work you can always then
request a refund.


Dear Customer,

We are sorry to hear that you have encountered a problem with your
Bandai Entertainment purchase. Please return the defective DVD including
the DVD case and all packaging via U.S. Postal Service or Canada Post
only to:

Bandai Entertainment, Inc.

Attn: Customer Service

5551 Katella Ave.

Cypress, CA 90630

Please also make sure to print this e-mail, fill in the information
requested at the bottom of the page and include a copy of it along with
your return for a replacement or full refund. If you are unable to print
a copy of this e-mail, please make sure to include your four digit RFM#
listed at the top of this e-mail as well as all of the information
requested below.

Returns will not be accepted from locations outside of the United States
and Canada.

Again, we apologize for any inconvenience we may have caused and we look
forward to sending you your replacement or refund as soon as possible.

Best Regards,

Support@Bandai-Ent.com

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

(RFM# 3110)

* Replacements and refunds will NOT be sent to addresses outside of the
United States and Canada.

Full Name: ______________________________________

Address* : ______________________________________

______________________________________

______________________________________

Telephone #:_(_______)____________-_________________

Name of product(s)
returned:_________________________________________ ______________________

Please specify one:

Replacement ________ Refund**___________

** A receipt is required for a refund

[slerch666]

Gee, what a surpise, the same canned email they send for everything. Sounds like they know there are 'player' problems but won't do anything to actually FIX the problem. Way to go Bandai!

I'll be sure to ask about this at Otakon, assuming no one else does.

[AbeChinchilla]

Send in my defective disc and wait months for the replacement, maybe never even RECIEVING the replacement?

I think I'll just settle with the hassle of turning "PBC" off. I could always try my PS2... but I don't want to risk scratching the disc (argh, well, as if it matters, being a defective disc anyways).

[TAS]

[ QUOTE ]
slerch666 said:
Don't forget there is a work around for the problem (posted further up, in red)

For the fun of it, I decided to rip S-Cry-Ed 4, compress it onto one disc using DVD Shrink and reburn it. The problem still occurs. It may work watching direct from the HDD because the 'player' (basically your hard drive) can't get confused like a DVD player obviously can. And if you rip it to your hard drive, you obviously have a DVD-ROM (at least), so why not try to watch it using the DVD-ROM and see what happens. S-Cry-Ed 4 works fine on my DVD-ROM, but not my regular Pioneer player.

[/ QUOTE ]

I think it's a bad scrip (most likely age rating). A friend exchanged his disk three times, and tried my disk that works fine on my Panasonic but non of them worked on his Pioneer 434. I ripped the disk with a program that removes all the scripts, menu lockout, track skip logout, region code ... age rating, all of them. Burned a copy with Nero recode and it works fine on his Pioneer.

[slerch666]

[ QUOTE ]
AbeChinchilla said:
Send in my defective disc and wait months for the replacement, maybe never even RECIEVING the replacement?

[/ QUOTE ]
Actually, Bandai's turn around is pretty quick for replacements.

TAS- I'd try all that, but rather than waste a DVD-R or 2 for it, I'll just hit the chapters I need to visit on it. It's a pain in the a$$, but that's how it goes. At least I'm able to view it I suppose.

[AbeChinchilla]

[ QUOTE ]
slerch666 said:
Actually, Bandai's turn around is pretty quick for replacements.

[/ QUOTE ]

Should I still bother? Going by Bandai's response above (the it's-your-DVD-player thing), Bandai might just send me a replacement that acts up like the one I have now...

(Finally finished watching the disc in English, headache begone!)

[Leak]

[ QUOTE ]
slerch666 said:
rather than waste a DVD-R or 2

[/ QUOTE ]

...I'd be using a DVD+RW and be done with it... /images/graemlins/happy.gif

(Proud owner of 3 DVD+RW media I use all the time plus a pack of DVD+Rs that collect dust except for the eventual backup of important parts of my harddrive...)

np: Ricardo Villalobos - I Try To Live (Can I Live) (Alcachofa)

[slerch666]

[ QUOTE ]
AbeChinchilla said:
Should I still bother? Going by Bandai's response above (the it's-your-DVD-player thing), Bandai might just send me a replacement that acts up like the one I have now...

[/ QUOTE ]

You are correct, it's not worth your time to send the replacement. Since all of the discs will perform exactly the same way that yours does now, since they aren't going to actually FIX the problem, your replacement would have the same problem. I went through the trouble for S-Cry-Ed 4 simply because I had a scratched .hack 6 LE disc (stupid crappy double disc pack they used) and the center ring of my Outlaw Star Vol.1 disc 1 was cracking. It was cheap enough to just stick that disc in the pile and go. Now I have a spare .hack vol 6 main disc and an extra case/insert for S-Cry-Ed 4, and it didn't cost me a dime. Had it been just S-Cry-Ed 4, I probably wouldn't have sent it out at all.

[AbeChinchilla]

Hmm... the disc works fine on my PlayStation 2...

I can't get it to play on my desktop (Intervideo WinDVD 3.1, Toshiba DVD-ROM SD-M1612) or my PS2. A shame, since I was looking forward to this series.

[slerch666]

Have you tried the trick I posted early up? Let the disc die after the Dolby thing, then choose chapter 8 (or 9, not sure at this point anymore) and you should start up the show. It should play through as usual, and when it gets to the end of the final episode, as it is deciding to go to the menu, it should die again. When it's 'dead,' if you want to see the extras, just skip to other chapters until you find something. It is a pain, but you can still watch it.

When you have a specific player that won't work with this disc (or any Bandai disc), please post the name of the player/model and the name of the disc you have problems with here (http://forums.animeondvd.com/showflat.php?Cat=&amp;Number=506951&amp;page=0&amp;view=collap sed&amp;sb=5&amp;o=&amp;fpart=1). I want Bandai to be able to easily see where the problems lie

[JeffDM]

[ QUOTE ]
AbeChinchilla said:
Should I still bother? Going by Bandai's response above (the it's-your-DVD-player thing), Bandai might just send me a replacement that acts up like the one I have now...

[/ QUOTE ]

There is a chance that all this is a bad batch, but given Ascent Media's track record, I'm personally not really betting on it.

Right now, I suggest sending them a polite message noting that their DVD is FUBAR, that it should be redone.

[slerch666]

I sent this thread and the other thread in the studio feedback in to Bandai as a 'complaint.' Hopefully someone will actually see this and actually you know, investigate the problem rather than calling it a player problem. I wouldn't mind if it were an isolated issue, but Bandai have had several problem discs as of late and the 'it's your player' excuse has been all they've offered, along with replacement discs that still don't work.

If this were Animeigo, they'd have been lynched and burned alive.

[TAS]

[ QUOTE ]
MorpheusDreamweaver said:
I can't get it to play on my desktop (Intervideo WinDVD 3.1, Toshiba DVD-ROM SD-M1612) or my PS2. A shame, since I was looking forward to this series.

[/ QUOTE ]

Just for fun you could try loading a copy of AnyDVD as it removes all the feature limiting scripts (and region code) on the fly. You can download a free trial version.

[Uzi]

Just wanna let you know, I had no problems with the .hack Twilight disc... /images/graemlins/sdsmiley.gif /images/graemlins/sdsmiley.gif /images/graemlins/sdsmiley.gif /images/graemlins/sdsmiley.gif

[slerch666]

This is the third place I've posted this, but I wanted to make sure everyone 'involved' was appraised of the situation.

Check out the email message I sent and received a reply to in this thread (http://forums.animeondvd.com/showflat.php?Cat=&amp;Number=506951&amp;page=0&amp;view=collap sed&amp;sb=5&amp;o=&amp;fpart=1).

For those that don't wish to look, long story short, Bandai is sending the disc to a 3rd party for testing. So the problem is being looked into.

So far, I couldn't be happier with the way this turned out.

Again, I sent my message in a courteous fashion, and I hope that everyone else that sent one in did as well.

I think they assumed everyone who had a problem were the 'normal' culprits, like the old Pioneer players, but since we made the listing and it was easy for them to see the problem wasn't limited to only the Pioneer players, they realize there is a bigger problem.

If I receive any more info, I'll post it here (and in the other thread linked above) for everyone interested.

[Vicserr]

mine works, no problems

set-up used:

PS2
2.10 drivers
parental control disabled

[Leak]

Just tried it, but it works perfectly in my Elta 8883. Only tried going through the menus and playing it, then skipping through the first episode, but nothing out of the ordinary happened. Same goes for Media Player Classic on my PC.

np: Lamb - Cotton Wool (Lamb)

Just to add to the list of affected players, I couldn't get .hack//LotT to play on my Mintek DVD-2110 (stand-alone player, not DVD-ROM). /images/graemlins/relief.gif

[tuffy]

My copy experiences the same problem on my Pioneer DV-343 but works just fine on my Sony DVP-NC665P.

[raistlinmajere]

Plays fine in my comp... Toshiba SD-M1612, WinDVD Plat 5....

[Kellory]

The entire disk played perfectly fine on my Sony DVP-S530D standalone.

[VanG]

Plays fine on my PS2 model 39001, DVD driver 2.12U