Ghost in the Shell:Stand Alone Complex LE OST problem

[Danj]

Has anyone else noticed any problems with their copy of the GitS:SAC OST that came with the LE version of vol.1? On my copy, it seems like what should be tracks 8 and 9 have "run together" somehow and become an 8:31 long track 8, with everything afterward being one track number lower than they should be. I've tried several different CD player programs, and they all show the same thing.

[MalrocK]

I see what you mean.... There seems to be some mix up. track 8 seems to be two seperate songs put together. It's a little confusing /images/graemlins/stunned1.gif. I don't know what happened, but I didn't notice because there are still 18 tracks on the disc and the back of the OST lists 18 tracks. so starting with track 9, all the songs are off by 1. Hmmmm....

So:
08 - velveteen contains track 09 - Lithium Flower as well
09 is Home stay
10 is Inner Univers
11 is first 2:14 of Fish - Silent Cruise
12 is rest of Fish - Silent Cruise

[Danj]

[ QUOTE ]
FeLiZk said:
So:
08 - velveteen contains track 09 - Lithium Flower as well
09 is Home stay
10 is Inner Univers
11 is first 2:14 of Fish - Silent Cruise
12 is rest of Fish - Silent Cruise

[/ QUOTE ]

Wow, it's worse than I thought. Anyone got any suggestions on how to create a fixed copy of the disc for personal use, until/unless Bandai decide to do a recall? Someone on IRC recommended Adobe Audition, but that seems to be a commercial product.

[MalrocK]

[ QUOTE ]
FeLiZk said:
So:
08 - velveteen contains track 09 - Lithium Flower as well
09 is Home stay
10 is Inner Univers
11 is first 2:14 of Fish - Silent Cruise
12 is rest of Fish - Silent Cruise

[/ QUOTE ]

Yeah, it seems like it. So the CD gets back on regular track with track 13: Some other time

[JeffDM]

Um, wow. Bandai screws up a CD, which I thought was pretty easy to get right. It is nowhere nearly as complex as a DVD and it is a much more mature and better understood format. Are they going to blame this on the user's player too?

[Mahlernut]

[ QUOTE ]
JeffDM said:
Um, wow. Bandai screws up a CD, which I thought was pretty easy to get right. It is nowhere nearly as complex as a DVD and it is a much more mature and better understood format. Are they going to blame this on the user's player too?

[/ QUOTE ]

Maybe that's the part that Manga worked on? /images/graemlins/wink.gif

[Trey-Trey]

Oh Thank God!!!! I thought that it was just my copy that was screwy. I was about to start a post on this and then I saw that I'm not the only one. $#!+

I guarantee you, come Tuesday... this thread is gonna get much bigger.

Mine came in through an Internet order and I got it Thursday. I was dreading having to send the ENTIRE thing back and wait 2 or more weeks until I got a replacement. Now I'll just hold onto it because I see it's just not my copy. I wonder how they will address this?

[Keimar]

Well, at least the audio quality is not affected.

[Chacranajxy]

My copy should be in the mail today so I'll probably be able to check it out later on. It's somewhat disappointing that there's this issue. At least there's seemingly no issues with the actual DVDs.

[akcoll99]

[ QUOTE ]
FeLiZk said:
So:
08 - velveteen contains track 09 - Lithium Flower as well
09 is Home stay
10 is Inner Univers
11 is first 2:14 of Fish - Silent Cruise
12 is rest of Fish - Silent Cruise

[/ QUOTE ]

Ah, thanks. I was wondering what tracks 11 and 12 were since the CD has tracks 8 & 9 run together, yet somehow still managed to have 18 tracks on it. This was such a well-done release in terms of the DVD, it's ashamed to see it slightly spoiled by a sloppy job on the CD... /images/graemlins/cry00000.gif

[ObiKenobi]

I emailed Bandai's customer service last night so hopefully I'll get a response in a few days.

[Bonex]

LOL How is it possible to screw up a CD like this?
Anyway, apart for the weird track divisions, does the CD play like the original JP CD? I mean, no pause between track 11 & 12, and is all the content still there?
If I don't watch the player's display I can still think that's all perfect... Bandai won't be replacing me anything because I don't live in the US.
Ah... so these are the evil Mangle influences...

[Venares]

Ahhhhhhhhhhhhhhhhhhh, First my RaXephon is up the duff AND the postie losses it and now I have to look forwared too a botched up CD, this just isnt my month. And it was going so well too /images/graemlins/cry00000.gif
I was also just wondering how on earth in this day and age its possible to screw up somthing as simple as an Audio CD, havent they heared of QC.
And I aggree with Bonex, this has the evil Mangle witten all over it.

[kuzap]

If this is indeed happening to all pressed discs for the set, then it is clearly the worst glitch disc report I've ever heard of. I can handle buggy DVD audio tracks, film shakes or matte widescreen, but cutting up Fish - Silent cruise? And other errors?

I'm seriously considering cancelling now, because that's just plain ridiculous.

EDIT: I'd consider the Escaflowne fiasco to be a more heinous individual error, but since you could still pick through retail lineups with a hope of one that works, there was still some hope compared to the comments here.

http://www.bandai-ent.com/contact/cs.cfm

this seems like the place to go to register your disappointment etc

I was wondering why I couldn't find Lithium Flower until I got home and could use iTunes to skip through the tracks... I was hoping to be the first to discover it as well... *sigh* oh well /images/graemlins/happy.gif

[ObiKenobi]

[ QUOTE ]
Bonex said:
LOL How is it possible to screw up a CD like this?
Anyway, apart for the weird track divisions, does the CD play like the original JP CD? I mean, no pause between track 11 & 12, and is all the content still there?
If I don't watch the player's display I can still think that's all perfect... Bandai won't be replacing me anything because I don't live in the US.
Ah... so these are the evil Mangle influences...

[/ QUOTE ]

Yeah the CD still plays perfectly fine. For tracks 11&12 as long as your player doesn't pause between tracks the transition should seem smoothless as the song fades to silence at the point where the track is split.

[Chacranajxy]

Well I popped the CD into my computer just now to check out the soundtrack, and there's 18 tracks showing up (as the CD case suggests that there should be.) Track 8, Velveteen, is 8:31 seconds though and there's a pause between what seems to be two songs, but I don't know if this is a glitch considering that the case says that that there's 18 tracks and there are indeed 18 tracks on the CD.

[ QUOTE ]
Chacranajxy said:
...I don't know if this is a glitch considering that the case says that that there's 18 tracks and there are indeed 18 tracks on the CD.

[/ QUOTE ]

track 8 is suppose to be two separate songs

track 11 and 12 should be one song

therefore you still see 18 tracks, but its wrong

[Chacranajxy]

[ QUOTE ]
CrusaderSean said:
[ QUOTE ]
Chacranajxy said:
...I don't know if this is a glitch considering that the case says that that there's 18 tracks and there are indeed 18 tracks on the CD.

[/ QUOTE ]

track 8 is suppose to be two separate songs

track 11 and 12 should be one song

therefore you still see 18 tracks, but its wrong

[/ QUOTE ]

Gotcha. At least the DVDs themselves are fine.

[ QUOTE ]
Danj said:
Wow, it's worse than I thought. Anyone got any suggestions on how to create a fixed copy of the disc for personal use, until/unless Bandai decide to do a recall? Someone on IRC recommended Adobe Audition, but that seems to be a commercial product.

[/ QUOTE ]
This should definately be possible to do with free software, though I don't know what programs to use off hand... a google search should turn up a few pretty quickly though. I would guess you could just rip the CD tracks to .wav, split track 8, merge 11 and 12, and burn the tracks to a new CD, which would fix the problems without any quality loss.

[ QUOTE ]
ScarletEmerald said:
This should definately be possible to do with free software, though I don't know what programs to use off hand... a google search should turn up a few pretty quickly though. I would guess you could just rip the CD tracks to .wav, split track 8, merge 11 and 12, and burn the tracks to a new CD, which would fix the problems without any quality loss.

[/ QUOTE ]

Yup, it's pretty easy. I just tried it with Quicktime and it worked fine.

[ObiKenobi]

Just got a reply from Bandai's Customer Service:

"We are aware of the sound problem. It was just released.... supposed to be released tomorrow but somehow many people already got it. The sound problem was actually reported today and we are having it investigated at the time. We will get back to you as soon as we can officially state that it is an error."

So hopefully they will get it resolved soon, cause while the cd still plays fine its a bit annoying with the minor errors.

[ QUOTE ]
ObiKenobi said:
Just got a reply from Bandai's Customer Service:

"We are aware of the sound problem. It was just released.... supposed to be released tomorrow but somehow many people already got it. The sound problem was actually reported today and we are having it investigated at the time. We will get back to you as soon as we can officially state that it is an error."

So hopefully they will get it resolved soon, cause while the cd still plays fine its a bit annoying with the minor errors.

[/ QUOTE ]

What I don't understand is how hard is it to copy a cd and paste your own label on it. It shouldn't be that hard. Still, I'm glad I'm not the only one with that problem.

Odd though, how is Bandai claiming the cd should have been out Tuesday(with the DVD special edition), when Right Stuf has been trying to sell the cd by itself since May. Granted, it's been on backorder from that time, but I was under the impression that the CD should have long been done.

[ObiKenobi]

[ QUOTE ]
MacrossV said:
What I don't understand is how hard is it to copy a cd and paste your own label on it. It shouldn't be that hard. Still, I'm glad I'm not the only one with that problem.

[/ QUOTE ]

What you don't understand is that they don't just take the japanese cd and do a straight CD copy. They get audio masters and encode their own cd. Just like they don't just rip an R2 dvd and make their dvds from that.

[ QUOTE ]
MacrossV said:
Odd though, how is Bandai claiming the cd should have been out Tuesday(with the DVD special edition), when Right Stuf has been trying to sell the cd by itself since May. Granted, it's been on backorder from that time, but I was under the impression that the CD should have long been done.

[/ QUOTE ]

That's not what the rep meant at all. The person was just surprised that people had actually received copies of the sets that early, apparently he/she figured retailers wouldn't be selling them till the street date, that's all.

Why don't they just do a straight copy? Wouldn't be easier to just do that rather than have to re-do everything. I understand having to remaster the DVD, but a CD?

[lockmastah]

[ QUOTE ]
MacrossV said:
Odd though, how is Bandai claiming the cd should have been out Tuesday(with the DVD special edition), when Right Stuf has been trying to sell the cd by itself since May. Granted, it's been on backorder from that time, but I was under the impression that the CD should have long been done.

[/ QUOTE ]
Perhaps there's a distribution problem? In any case, the separate release for the cd has been delayed with no new date announced yet (as evidence by Rightstuf.com (http://www.rightstuf.com/aod/25199cd) listing a release date of Dec. 12, 2012).

[DustoMan]

[ QUOTE ]
FeLiZk said:
So:
08 - velveteen contains track 09 - Lithium Flower as well
09 is Home stay
10 is Inner Univers
11 is first 2:14 of Fish - Silent Cruise
12 is rest of Fish - Silent Cruise

[/ QUOTE ]

So what are the run times for these messed up tracks?

I'd like to know the track times as well.
I'll post what I think the track times are once I get the time to re-do my CD for my MiniDisc player.

I also just got off the phone with Bandai Entertainment (phone number at www.bandai-ent.com (http://www.bandai-ent.com) then 'conact us')- they actually pointed me here for more information about this issue. They said they are "looking into it" - at least the front line guys on the phones know about it.


...and now that I'm here I find out that the DTS disc is munged too....

-Phil

[Nylock]

[ QUOTE ]
DustoMan said:
So what are the run times for these messed up tracks?

[/ QUOTE ]

Do you mean the original run times or the patched up ones?

original (with wrong names)
08 Velveteen [8:31]
09 Lithium Flower [3:57]
10 Home Stay [4:54]
11 Inner Universe [2:14]
12 Fish - Silent Cruise [5:15]

after splitting track 8 and joining 11 & 12 I got
08 - Velveteen [5:06]
09 - Home Stay [3:57]
10 - Lithium Flower [3:25]
11 - Inner Universe [4:54]
12 - Fish - Silent Cruise [7:29]

the times for 8 & 9 can vary a bit depending on where you put the split - there's a silent part between the two which you can split in.

[Danj]

[ QUOTE ]
Nylock said:
after splitting track 8 and joining 11 & 12 I got
08 - Velveteen [5:06]
09 - Home Stay [3:57]
10 - Lithium Flower [3:25]
11 - Inner Universe [4:54]
12 - Fish - Silent Cruise [7:29]

the times for 8 & 9 can vary a bit depending on where you put the split - there's a silent part between the two which you can split in.

[/ QUOTE ]
I believe you meant to put Lithium Flower as #9 and Home Stay as #10? And I'm told that the "official" length of Velveteen (going off the Japanese version) is 5:08.

[indigo0086]

On my CD, track 10 is Inner Universe, but Lithium flower is listed as 10 on the cd. I didn't notice any screwups other than that.

[Nylock]

[ QUOTE ]
Danj said:
[ QUOTE ]
Nylock said:
after splitting track 8 and joining 11 & 12 I got
08 - Velveteen [5:06]
09 - Home Stay [3:57]
10 - Lithium Flower [3:25]
11 - Inner Universe [4:54]
12 - Fish - Silent Cruise [7:29]

the times for 8 & 9 can vary a bit depending on where you put the split - there's a silent part between the two which you can split in.

[/ QUOTE ]
I believe you meant to put Lithium Flower as #9 and Home Stay as #10? And I'm told that the "official" length of Velveteen (going off the Japanese version) is 5:08.

[/ QUOTE ]

I've got the right song for Lithium Flower (i.e. it plays Lithium Flower, the ED theme), but I've renumbered them incorrectly. Well spotted - just switch 9 & 10 around. The times do match the song names though, it's just the track numbers that are wrong. That's what I get for doing things at 4 am /images/graemlins/sweat000.gif

[ QUOTE ]
Nylock said:
That's what I get for doing things at 4 am /images/graemlins/sweat000.gif

[/ QUOTE ]
I have the same problem when I post at 4AM and I go back later and read my posts. I end up having to edit them so they make more sense. /images/graemlins/wink.gif

It also doesn't help when at the same time I'm also watching a ferret run around in Aoi's kimono. /images/graemlins/noseblef.gif

[kuzap]

Just thought I'd throw my hat in - picked up the set from Futureshop today, same problems.

[Iridium]

Same problem on mine.

Though this problem like a tiny fly on the wall IMO. When I get home next weekend and get my hands on the physical CD, it will be a piece of cake to fix. Just some quick rips and digital chops and I burn a new disc and re-rip. Probably 30 minutes' work, if that.

i just thought i would add an interesting observation and "solution" i ran into.

needless to say, when playing my ost i have the same track problems (listed tracks 8 and 9 are munged into one big track, etc). but when i stuck the soundtrack into my dvd-rw drive (a lite-on) it read all 18 tracks separately, and was able to load them into wmp one by one. in other words, i was able to double click on track 9 and actually get "lithium flower" instead of whatever the next song was.

so i ripped each track individually, then burnt them all back to a blank (cdr) disk. now i have an audio cd i can at least play in my car and not have to fast-forward to 5:04 on track "8" just so i can hear lithium flower.

btw, i am not apologizing or excusing this error at all, just providing an observation. and if someone else *cannot* get their burner to read this i think it would be helpful to post that (i only have the one available so i have not been able to test on others).

sundog

[update] ok, i have to modify this post somewhat. wmp showed all tracks separate (as .cda files) and i could double click on one and get it to directly play. and the ripper i used (audiograbber fwiw) *listed* all 18 tracks, but when i ripped track 9 (supposed to be lithium flower but grafted onto track 8 when played) it gave me track 10 (home stay)! i guess it really could not get into track 8/9 and so went to the next one? incredible, this technology is... /images/graemlins/noseblef.gif

anyway, i have given up and i guess i will try iridium's suggestion tomorrow (rip track 8, then cut it up in an editor).

[Panon]

An update on this - I just got the following email from Bandai.

[ QUOTE ]
Dear Customer,

I am happy to announce that the replacements for the Ghost in the Shell
Soundtrack are now available. The replacements will be done on a first
come first serve basis. Please fill out the form below and mail in your
soundtrack. Please understand that there may be a high demand for the
replacements and allow some time for the replacement to arrive. Also
note that this is NOT for the replacement of the DTS disc. Please send
in only the soundtrack (just the CD is fine). We are currently in the
process of having replacements for the DTS. We have no RFM numbers
assigned for the sake of speeding up the replacement process. Thank you
all for your patience and understanding of the situation. We hope to
get these replacements to you as fast as possible.

[/ QUOTE ]

[Danj]

I got the same email; I notice, however, that it says that they don't do replacements for people outside the USA and Canada. I guess the fact that they're not requiring an RFM number does mean that I could send it off and give the name and address of someone in the States.. kind of a pain in the neck though.

[mikeohara]

wow is all I can say ... last I recall Bandai wasn't gonna issue replacements ... complete 180 turn now.

[slerch666]

Got the same email. Sending mine back tomorrow (I'm at work and won't get home in time to mail it today)

Anyone outside the US willing to mail me their disc to return for them, assuming Bandai will allow for multiple returns, I will do so. Assuming anyone trusts me enough for it.

[treatment]

Got the notice today, too.

[Venares]

ohhh fan-bloddy-tastic, my faith in Bandai's cutomer service is once again renewed as they screw us importers yet again /images/graemlins/cry00000.gif

slerch666, it looks like i will need to take you up on that sending you the CD offer. If you can pm me details and the like im more than happy to slip you a few bucks for your trouble.

[Melazomah]

I think they have the form-sending automated now. I sent my information to Bandai for the first time for the GitS:SAC Vol. 1 SE probelems and in less than 5 minutes I got a reply with the form and the info on how to get my OST replacement.

Nicely done Bandai! There will be more kudos(and naturally, money /images/graemlins/happy.gif) for you when the DTS disc gets fixed.

EDIT: I just realized that the e-mail asks for an RFM # which is supposedly list at the top of said e-mail. The thing is, there is no RFM # in my e-mail. Is this a case where the specific problem is so massive, Bandai will just take whatever replacement request (bundled with the defective CD, of course) that comes in without an RFM #?

[slerch666]

Email says that no RMA numbers are required because of the size of the returns they expect to receive and process. It says it at the top of the email I received, and if you read the post above with the email quoted, it tells you no RMA/RFM is required on this one, just that the form be filled out.

[slerch666]

PM sent.

Verified that if you send in multiple CDs they will return to you however many CDs you return, so I'm not the only one that has to be nice enough to do this for the out of US'ers, though I certainly don't mind doing it for anyone that requests. /images/graemlins/sdsmiley.gif

I think the service rep knew who it was when I asked about sending multiple discs, as he was like 'are they out of state?' I wasn't thinking and lied, which was wrong on my part. Had I just said 'yeah, they are out of state' I wouldn't have been lying. Though I believe I am sending my sister's CD back for her as well.

No payment is needed, except for the return shipping. I'm a nice guy, but not nice enough to eat international shipping for anyone. /images/graemlins/sdsmiley.gif

[Melazomah]

[ QUOTE ]
slerch666 said:
Email says that no RMA numbers are required because of the size of the returns they expect to receive and process. It says it at the top of the email I received, and if you read the post above with the email quoted, it tells you no RMA/RFM is required on this one, just that the form be filled out.

[/ QUOTE ]Thank you. /images/graemlins/happy.gif I just skimmed the e-mail posted above and must have missed the RFM part.

[ QUOTE ]
Venares said:
ohhh fan-bloddy-tastic, my faith in Bandai's cutomer service is once again renewed as they screw us importers yet again /images/graemlins/cry00000.gif

[/ QUOTE ]

Yes, damn them for not breaking their licensing contracts which limit them to distribution in North America. /images/graemlins/tongue.gif

But anyway its nice that they finally have replacement discs, hopefully a replacement for the DTS disc will come soon.

[Venares]

[ QUOTE ]
KeyserSoze said:

Yes, damn them for not breaking their licensing contracts which limit them to distribution in North America. /images/graemlins/tongue.gif

[/ QUOTE ]

It just realy grates that I have no problem returning stuff to any other distributor, be it TRSI, ADV, Geneon, whoever. But its like Bandai just wanna act like importers are second class cittizens (oh wait, im not thats the problem), the ammount of cash they muct make from people who import like myself must be stupid and yet they still wont acknoledge it /images/graemlins/cry00000.gif

ok rant over.
ah and a big thanks to slerch666.

[Bonex]

And those like me who didn't buy the dvd because of the glitches?
Do I have to buy it now and then get the replacements or will it be possible to buy it fixed from the online shops?

slerch666, I think I'll need your help... /images/graemlins/sweat200.gif

[slerch666]

They haven't really said anything about whether it'll be fixed in the retail sets, and even if it is, there's no telling when the new ones will filter out to retail.

If you buy it and you need my help, just shoot me a PM and I'll send you my address and such.

[KerochanNoMiko]

beirep@bandai-ent.com bounces email. How should I contact them?

[Kodachi]

The best way to communicate with Bandai's CS is through their website at: http://www.bandai-ent.com/contact/cs.cfm

[Iridium]

[ QUOTE ]
KerochanNoMiko said:
beirep@bandai-ent.com bounces email. How should I contact them?

[/ QUOTE ]
It should be beirep at bandai dot com. (Address disguised to help them avoid spam.)

[deoch]

When they say "Please return the defective disc only and not the DVD case or any packaging", does that mean they want the CD in the original CD case, or just the CD itself loose in a box / in an empty CD case I provide?

[slerch666]

[ QUOTE ]
deoch said:
When they say "Please return the defective disc only and not the DVD case or any packaging", does that mean they want the CD in the original CD case, or just the CD itself loose in a box / in an empty CD case I provide?

[/ QUOTE ]
Just the CD, loose, no packaging needed.

[MrDisco]

the form that was emailed to me asks for a 4 digit RMA #. The only number i see is in my subject it has the code "EC-006459"..is the 6459 the 4 digit RMA #?

[slerch666]

Actually, you don't need an RMA/RFM for this one, just fill out the form and send it in. If you read further up in the postings, someone put the exact email message they got from Bandai and it specifically says that no RFM is required due to the amount of returns they expect or something like that.


Hope that helps...

[akcoll99]

Just got my form e-mailed to me today, so it's off to the Post Office tomorrow... /images/graemlins/sdsmiley.gif

[CheetaDaze]

Just wanted to say I got my replacement cd today. They sent a whole new case and everything.

I'm very happy with how fast they sent my replacement; I mailed it in on Monday, got my replacement on Friday.

[Chacranajxy]

[ QUOTE ]
CheetaDaze said:
Just wanted to say I got my replacement cd today. They sent a whole new case and everything.

I'm very happy with how fast they sent my replacement; I mailed it in on Monday, got my replacement on Friday.

[/ QUOTE ]

Dang, that is quick. Well, that's certainly good to hear - I don't want to get shafted when it comes time to send in the DTS DVD. I guess I'll go ahead and mail my CD in.

[akcoll99]

Just mailed mine yesterday, so I guess I can hope to see the replacement by early next week. It helps that Bandai has the best customer service in the business... /images/graemlins/sdsmiley.gif

[treatment]

[ QUOTE ]
CheetaDaze said:
Just wanted to say I got my replacement cd today. They sent a whole new case and everything.

I'm very happy with how fast they sent my replacement; I mailed it in on Monday, got my replacement on Friday.

[/ QUOTE ]

Yeah. Just got mine yesterday, too. Was really quick. I only mailed it Monday or Tuesday of this week.

Here's hoping the DTS-replacement is as quick, too.

Good job, Bandai-ENT!

[eau]

[ QUOTE ]
CheetaDaze said:
Just wanted to say I got my replacement cd today. They sent a whole new case and everything.

I'm very happy with how fast they sent my replacement; I mailed it in on Monday, got my replacement on Friday.

[/ QUOTE ]

Is the CD factory sealed with plastic wrap? The reason I ask is that I saw a copy of the Vol.1 SE in a mall store that has a sealed CD in it. All the copies I had seen since the release did not have the CD sealed. I'm suspecting this copy could be from the latest batch with the corrected CD.

[slerch666]

My original CD came sealed and it was screwed up. So the wrapper doesn't mean anything.

[CheetaDaze]

[ QUOTE ]
eau said:
Is the CD factory sealed with plastic wrap? The reason I ask is that I saw a copy of the Vol.1 SE in a mall store that has a sealed CD in it. All the copies I had seen since the release did not have the CD sealed. I'm suspecting this copy could be from the latest batch with the corrected CD.

[/ QUOTE ]

My replacement was factory sealed with plastic wrap. I don't remember if my original was or not.

I'm not sure if this is just something weird with my computer or not, but my 32x Lite-on burner is not recognizing my new cd. I know my first copy of the soundtrack worked fine in it. Luckily I have another drive that's reading it fine. Maybe a new type of copy-protection on the new CDs?

[Giome]

I think there might be an additional mistake on the Canadian release of this. I just got mine and the CD has 19 tracks. The last track is 41 seconds of silence. Track times are as follows:
1) 4:33
2) 7:11
3) 2:52
4) 3:01
5) 4:46
6) 1:59
7) 3:50
8) 8:32
9) 3:58
10) 4:55
11) 2:15
12) 5:16
13) 4:08
14) 6:09
15) 1:34
16) 5:11
17) 1:17
18) 1:32
19) 0:41

Also, does Bandai accept Canadian returns or should they be going to SMV (Manga's Canadian distributor) instead?

[ QUOTE ]
Chacranajxy said:

Dang, that is quick. Well, that's certainly good to hear - I don't want to get shafted when it comes time to send in the DTS DVD. I guess I'll go ahead and mail my CD in.

[/ QUOTE ]

i just bought the Ghost in the Shell:SAC LE Volume 1 and my soundtrack is also screwed up. so i'm sending that in. however, is there something wrong with the DTS DVD (in Volume 1)? or are you guys referring to the DTS DVD labelling mix up for Volume 2 (talked about in the other thread)?...

woodchuck

[Hayate Kurogane]

[ QUOTE ]
woodchuck said:
[ QUOTE ]
Chacranajxy said:

Dang, that is quick. Well, that's certainly good to hear - I don't want to get shafted when it comes time to send in the DTS DVD. I guess I'll go ahead and mail my CD in.

[/ QUOTE ]

i just bought the Ghost in the Shell:SAC LE Volume 1 and my soundtrack is also screwed up. so i'm sending that in. however, is there something wrong with the DTS DVD (in Volume 1)? or are you guys referring to the DTS DVD labelling mix up for Volume 2 (talked about in the other thread)?...

[/ QUOTE ]

Take a look at this thread (http://forums.animeondvd.com/showthreaded.php?Cat=5&Number=601915&page=0&view=c ollapsed&sb=5&o=&fpart=1). It should explain why we're upset about volume 1's Japanese DTS audio.

[Kodachi]

[ QUOTE ]
Giome said:
I think there might be an additional mistake on the Canadian release of this. I just got mine and the CD has 19 tracks. The last track is 41 seconds of silence. Track times are as follows:
1) 4:33
2) 7:11
3) 2:52
4) 3:01
5) 4:46
6) 1:59
7) 3:50
8) 8:32
9) 3:58
10) 4:55
11) 2:15
12) 5:16
13) 4:08
14) 6:09
15) 1:34
16) 5:11
17) 1:17
18) 1:32
19) 0:41

Also, does Bandai accept Canadian returns or should they be going to SMV (Manga's Canadian distributor) instead?

[/ QUOTE ]

For what it's worth, these are the track times on the corrected CD from Bandai:

1) run rabbit junk (4:33)
2) yakitori (7:08)
3) stamina rose (2:51)
4) surf (3:00)
5) where does this ocean go? (4:44)
6) train search (1:58)
7) siberian doll house (3:50)
8) velveteen (5:06)
9) lithium flower (3:24)
10) home stay (3:57)
11) inner universe (4:55)
12) fish ~ silent cruise (7:29)
13) some other time (4:07)
14) beauty is within us (6:08)
15) we're the great (1:33)
16) monochrome (5:10)
17) GET9 [TV size] (1:16)
18) rise [TV size] (1:30)

You can try contacting Bandai at http://www.bandai-ent.com/contact/cs.cfm with any questions.

[ QUOTE ]
Sakura Shinguji said:

Take a look at this thread (http://forums.animeondvd.com/showthreaded.php?Cat=5&Number=601915&page=0&view=c ollapsed&sb=5&o=&fpart=1). It should explain why we're upset about volume 1's Japanese DTS audio.

[/ QUOTE ]

omg... you're right i just tested the DTS tracks and indeed they screwed up the left rear DTS Japanese track. the English DTS seems fine.

all i gotta say is, WTF!!?

[KerochanNoMiko]

[ QUOTE ]
woodchuck said:
all i gotta say is, WTF!!?

[/ QUOTE ]

All I gotta say is, why on earth am I giving these people my money?

[Melazomah]

[ QUOTE ]
woodchuck said:
omg... you're right i just tested the DTS tracks and indeed they screwed up the left rear DTS Japanese track. the English DTS seems fine.

all i gotta say is, WTF!!?

[/ QUOTE ]Just to make one thing clear, the DTS Disc you tested is from the Ghost in the Shell: Stand Alone Complex Vol. 1 Special Edition, correct?

[ QUOTE ]
KerochanNoMiko said:
All I gotta say is, why on earth am I giving these people my money?

[/ QUOTE ]

they better be offering a replacement plan soon for this screw up... it seems they got idiots for QA, assuming they do have QA at all

[ QUOTE ]
Melazomah said:
Just to make one thing clear, the DTS Disc you tested is from the Ghost in the Shell: Stand Alone Complex Vol. 1 Special Edition, correct?

[/ QUOTE ]

yup. DTS Disc for Volume 1 has Japanese 5.1 audio barely coming out of left rear speaker. And the other thread says DTS Disc and non-DTS Disc have been mislabelled in Volume 2.

so that means there in both SAC SE volumes there is something fucked up. next volume 3 SE maybe they will just give us an empty box with no discs in it. i sense the idiot force is strong within them.

[J_is_for_Genius]

It came in yesterday, I still haven't had time to check it though.

[eau]

What's the turn around time for the replacement? I sent in my CD 10 days ago and still haven't gotten my corrected CD back /images/graemlins/depresse.gif

[Uzi]

I sent my CD sometime around 09/22 and the replacement arrived on monday (10/04).

My guess is that CS is swamped and drowns in envelopes every day. /images/graemlins/catgirl0.gif

[akcoll99]

[ QUOTE ]
eau said:
What's the turn around time for the replacement? I sent in my CD 10 days ago and still haven't gotten my corrected CD back /images/graemlins/depresse.gif

[/ QUOTE ]

I got mine after about a week and a half. Came in a padded envelope in a whole new jewel case.

[eau]

My replacement CD finally arrived today /images/graemlins/sdsmiley.gif

It came in a white large padded envelope without Bandai or sender's address on it. The roundtrip took about 10 days.

[Trey-Trey]

Wow. Sounds like they are getting these out pretty fast. Good news then.

[ooga]

[ QUOTE ]
J_is_for_Genius said:
It came in yesterday, I still haven't had time to check it though.

[/ QUOTE ]

Got mine a few days ago. Listened to it and the tracks are fine. Now I have an extra jewel case /images/graemlins/happy.gif

[Htom]

Got mine last week, and about the only noticeable detail is that while the packaging and the disc for the ST in the LE has the SMV logo, the replacement doesn't.

[KerochanNoMiko]

I sent in my defective disc around 9/22 and still don't have a replacement, so I emailed customer service this morning and got this:

[ QUOTE ]
We ran out of soundtrack replacements and had to reorder. We did this but the warehouse sent us defects again. We are waiting on an order. We apologize for the inconvenience. Also, since the other replacements commenced we've had major slow down.

[/ QUOTE ]

I expected it would slow down with all the people asking for replacements, but they're still getting defectives in? This is encouraging.

[Skywise]

At least they're double-checking them to make sure they're not sending out faulty ones. I'd say that's a very good thing.

[Chacranajxy]

[ QUOTE ]
KerochanNoMiko said:
I sent in my defective disc around 9/22 and still don't have a replacement, so I emailed customer service this morning and got this:

[ QUOTE ]
We ran out of soundtrack replacements and had to reorder. We did this but the warehouse sent us defects again. We are waiting on an order. We apologize for the inconvenience. Also, since the other replacements commenced we've had major slow down.

[/ QUOTE ]

I expected it would slow down with all the people asking for replacements, but they're still getting defectives in? This is encouraging.

[/ QUOTE ]

This warehouse must be packed to the brim with morons.

[Cplhicks]

[ QUOTE ]
KerochanNoMiko said:
I sent in my defective disc around 9/22 and still don't have a replacement, so I emailed customer service this morning and got this:

[ QUOTE ]
We ran out of soundtrack replacements and had to reorder. We did this but the warehouse sent us defects again. We are waiting on an order. We apologize for the inconvenience. Also, since the other replacements commenced we've had major slow down.

[/ QUOTE ]

I expected it would slow down with all the people asking for replacements, but they're still getting defectives in? This is encouraging.

[/ QUOTE ]

Ah, crap, mine hasn't arrived either so I'm guessing I must be part of this. Oh well. Wonder how long the DVDs will take.

Adam

[KerochanNoMiko]

Yesterday they sent me a check to reimburse me for shipping the CD out to them - but I still don't have my replacement CD. That's odd.

[Melazomah]

[ QUOTE ]
KerochanNoMiko said:
Yesterday they sent me a check to reimburse me for shipping the CD out to them - but I still don't have my replacement CD. That's odd.

[/ QUOTE ]
Me, neither. I haven't received my copy of the corrected OST. I sent that out before I sent for the DTS disc, and I received the DTS disc replacement a few days ago (albeit still defective...)

[Iridium]

I sent in my OST on Oct 4th and I still haven't received a replacement.

[Peter]

I sent off my CD from Vancouver on September 21st and finally received it on Friday, along with a seperate cheque for $0.49US. :p

While it is indeed fixed, my CD-ROM can't seem to read it, while my regular CD players can.

[visuatrox]

My OST CD tracks are also messed up, and seems to even refuse to play on some CD Players..

Anyway this is the last time I pre-order anything released by Bandai, or actually buy any of their releases separately. The limited/special extras are not worth the trouble.. From now on I will always wait for a box, or not buy at all.

I import these DVD's from US. And the thing that really annoys me is that Bandai does not offer replacements for people outside US /images/graemlins/cry00000.gif.

[Soulblazer]

Just a warning to all. Bandai seems to be still sending out screwed up CD's to retailers. I have had the CD on order for a long time at Rightstuf seperately since I did not get the Limited Edition. However, it got delayed for a while for what I assume was the track problems. It finally shipped late last week and arrived today. The CD is the messed up version /images/graemlins/happy.gif.

[Lando]

[ QUOTE ]
Soulblazer said:
Just a warning to all. Bandai seems to be still sending out screwed up CD's to retailers. I have had the CD on order for a long time at Rightstuf seperately since I did not get the Limited Edition. However, it got delayed for a while for what I assume was the track problems. It finally shipped late last week and arrived today. The CD is the messed up version /images/graemlins/happy.gif.

[/ QUOTE ]

Same here. After pushing back the release date, those idiots had months to fix the problem or find a competent pressing plant. /images/graemlins/anger100.gif

[Venares]

Got my "CORRECT" replacment today with the help of a very very great guy, namely Slerch.
This guy is a both an asset and credit to this comunity and I cant thank him enuf.
So thank you again Slerch and BLEH to Bandai /images/graemlins/catgirl0.gif

[Melazomah]

Just got the correct CD in the mail.
That's one down and three more to go. (Vol. 1 DTS Disc, Vol. 2 DTS Disc, and Vol. 2 DD 5.1 Disc)

[Trey-Trey]

[ QUOTE ]
Melazomah said:
Just got the correct CD in the mail.
That's one down and three more to go. (Vol. 1 DTS Disc, Vol. 2 DTS Disc, and Vol. 2 DD 5.1 Disc)

[/ QUOTE ]

ditto.

[hub]

[ QUOTE ]
Trey_in_Atlanta said:
[ QUOTE ]
Melazomah said:
Just got the correct CD in the mail.
That's one down and three more to go. (Vol. 1 DTS Disc, Vol. 2 DTS Disc, and Vol. 2 DD 5.1 Disc)

[/ QUOTE ]

ditto.

[/ QUOTE ]

Double ditto. About the only thing that sucks is that lately I've reeeally been wanting to re-watch the Laughing Man episodes again, as they just rocked. /images/graemlins/catgirl0.gif Hope Bandai can have this whole thing straightened out before the post-Thanksgiving/early Holidays rush sets in. /images/graemlins/depresse.gif

[demonanya]

Received my copy of the separate soundtrack today and unfortunately it's the one that has the tracks messed up /images/graemlins/sad.gif I've emailed DVD Pacific to see if they can help me out with this.

UPDATE
------

Just had a mail back from DVD Pacific, they're going to sort it out for me /images/graemlins/happy.gif

I sent my OST and DTS disc in to DVD Pacific quite a few weeks ago. They promised that they would e-mail me when it had arrived, but I've still got nothing so far. /images/graemlins/depresse.gif I'm beginning to wonder if it hasn't been lost, it was a far too large envelope, maybe it got ripped somewhere on the way. Friggin' annoying that you can't even buy normal envelopes at the post office. Went there with the discs and asked to pay for postage and an envelope but of course the incompetent gits only had these tiny ones that would fit three quarters of a disc or these huge ones that were about the size of two A4 sheets put together. /images/graemlins/anger100.gif

[obelisk_gray]

Upon opening my maillbox today, I discovered a lil' parcel postmarked Nov 9 2004 at $US1.35 and opening the package I found my GITS:SAC OST1. I thought they forgot about me seeing how they never sent any refund for postage.
Ah well, that was never an issue anyway. Popped it into the player, it's the correct fixed version! Very nice /images/graemlins/sdsmiley.gif

[Iridium]

[ QUOTE ]
Iridium said:
I sent in my OST on Oct 4th and I still haven't received a replacement.

[/ QUOTE ]
Just got my corrected version today. No postage cheque though. I tested it in my DVDRw drive and it plays just fine with the correct track lengths and track start/stop positions.

My only remaining return is v1 DTS, as my v2 SE was not the reversed version thanks to Sony Music.

[demonanya]

[ QUOTE ]
Iridium said:

My only remaining return is v1 DTS, as my v2 SE was not the reversed version thanks to Sony Music.

[/ QUOTE ]

My v2 SE is shipping from DVDSoon now so I'm hoping mine is a correct copy. I don't suppose you know if they are selling correct versions of v1 SE or are they not in the retail channels yet?

[millionsknives]

[ QUOTE ]
Demonanya said:
[ QUOTE ]
Iridium said:

My only remaining return is v1 DTS, as my v2 SE was not the reversed version thanks to Sony Music.

[/ QUOTE ]

My v2 SE is shipping from DVDSoon now so I'm hoping mine is a correct copy. I don't suppose you know if they are selling correct versions of v1 SE or are they not in the retail channels yet?

[/ QUOTE ]


I got my V2 SE from DVDSoon and there were correctly labelled.

[Chacranajxy]

[ QUOTE ]
Iridium said:
[ QUOTE ]
Iridium said:
I sent in my OST on Oct 4th and I still haven't received a replacement.

[/ QUOTE ]
Just got my corrected version today. No postage cheque though. I tested it in my DVDRw drive and it plays just fine with the correct track lengths and track start/stop positions.

My only remaining return is v1 DTS, as my v2 SE was not the reversed version thanks to Sony Music.

[/ QUOTE ]

hmm... perhaps this means that they'll be sending out everyone's DVDs sometime soon then as it looks like they took care of the warehouse problem if they shipped your stuff out.