3rd time isnt the charm.... .hack//legend of the twilight volume 3

same glitch AGAIN....the entire series is screwed up and as far as we know they wont fix it

got the dvd today, expected teh glitch but was hopeful that they would fix it

a big you suck to bandai

[Hayate Kurogane]

Yay! An entire series that none of my players will play! You rock, Bandai! I wonder if the DTS track for Ghost in the Shell: Stand Alone Complex volume 2 will be missing an audio channel, and the included OST will have misplaced track breaks? That would rock my world! Like, five and a half times or something! I can't wait! But, you know, the best thing ever would be defective Zeta Gundam discs! Just the thing to have as a showpiece in my collection! Remember to give the guys and gals at Ascent Media a bunch of extra money, because they so deserve it!

*drowns in own sarcasm*

[slerch666]

You've got to be f***ing kidding me! Man, this is such an anal rape of the fans it's ridiculous! They have 2 discs in the set that don't work right, why can't they just go through the process these 2 discs went through and figure out where Ascent f***ed up!!??

The only thing better would be if they shit in the DVD case and shipped it that way.

I actually emailed about this and the GitS problem last night... my .hack/S-Cry-Ed question went unanswered and my GitS question was answered by saying they weren't sure what the replacement process will be. Lovely, lovely Bandai.

[lorddream]

[ QUOTE ]
godofchaos said:
same glitch AGAIN....the entire series is screwed up and as far as we know they wont fix it

[/ QUOTE ]

Somehow, this just doesn't surprise me a bit. The only tiny bright spot is that I didn't bother to order this disc after the problems with the first two. Still doesn't change the fact that I wanted to watch this series, and the only way that's going to happen is if I give in and buy a new player. /images/graemlins/anger200.gif

I definitely will not be pre-ordering anything from Bandai after my .hack/Twilight experience.

[Hayate Kurogane]

[ QUOTE ]
MorpheusDreamweaver said:
[ QUOTE ]
godofchaos said:
same glitch AGAIN....the entire series is screwed up and as far as we know they wont fix it

[/ QUOTE ]

Somehow, this just doesn't surprise me a bit.

[/ QUOTE ]

I guess, honestly, that I was expecting it as well. I think I almost would have been more frustrated if volume 3 wasn't defective.

[ QUOTE ]
The only tiny bright spot is that I didn't bother to order this disc after the problems with the first two.

[/ QUOTE ]

When did you learn about the problem? Me, I crossed volumes 2 and 3 off my "to buy" list as soon as I yanked volume 1 out of my player.

[ QUOTE ]
I definitely will not be pre-ordering anything from Bandai after my .hack/Twilight experience.

[/ QUOTE ]

I know I'm sure not anymore, either. This, plus GitS: SAC, has caused my consumer confidence level in Bandai to plummet steadily. It's just like ADV's boxes before the adoption of the "chipboard" designation: don't preorder, and let some other poor bastard find out for me. Maybe Bandai should adopt a similar designation, so that in the future, we know that when we see "Limited Bonus On-Disc Extra," for example, we can mentally convert that to "isn't worth a crap for people who own certain players, due to inexplicable incompetence during the authoring stage and an equally inexplicable lack of initiative by Bandai to prevent future occurrences of said incompetence."

[JeffDM]

I would appreciate if at least one other person can somehow test this DVD and confirm. I don't want to get too sloppy on this.

If this is true, I am switching to rentals for all new Bandai series.

I am personally not affected, but for something like this, I think I need to show some amount of solidarity. If we play this "I'm not affected, so I'm not bothered" game then some of those currently not affected may find little sympathy for them when they are hit with the same indifference.

The other series where one random volume had a problem was undesirable but having the exact same compatibility problem for three consecutive discs bites hard, with razor teeth.

Updated .H//LotT entry (http://www.demaagd.com/anime/dvdbugs/h.html#hack)

[Hayate Kurogane]

Well, I shot off an e-mail via the form on their website. I explicitly stated that I did not want to be offered a replacement, so that might shake them up a bit, but I still don't expect to receive anything more than a standard form letter sort of response that doesn't really address the issue and therefore won't do me any damn good. In the meantime, I can guess. Will it be a "we try to make the discs as compatible as possible, but they still might not work in some players" response? Will it be a "we're looking into it (but we're not trying very hard)" reponse? Or will they really not pay bloody attention and send me a "mail your disc to this address and we will send you a replacement" response, despite my asking that they not try and brush me off that way? Who knows? Who really knows with Bandai?

I hope that Zeta is mis-authored somehow, although on a much wider scale. s-CRY-ed and .hack//LotT being defective on certain players wasn't enough. GitS: SAC being defective on all players wasn't enough. So maybe if the entire Zeta box set is FUBAR, then we'll see something happen.

One has to wonder why the companies keep returning to and using the same bad authoring houses over and over again. I guess they might have some kind of contract which entitles the authoring houses to encode all future DVDs for a set timeframe and they are afraid of having to breach it, but seriously, if the discs produced are defective half of the time then that in itself has to be a breach of contract by the authoring house. Obviously Bandai and others don't pay them to produce crap.

It's times like these I'm glad I'm a Geneon whore, as SpeeDVD is in my mind the absolutely best one of them all. I think I'm going to go for the UK editions of Stand Alone Complex, but I just hope Bandai can get their act together in time for Planetes.

[slerch666]

WOOOAAHHH horsey! You need to reign that in a little bit! /images/graemlins/sdsmiley.gif I'm angry too, but you sound like your head's gonna explode. As someone said to me before, it's not something you should get worked up over to the point it boils over.

With GitS, they are fixing the problem, they just don't know what the process for getting replacements out is going to be as the disc is ready yet.

They supposedly have an outside company looking into the problems with S-Cry-Ed 4 and both the other .hack//lott discs. Does this simply mean... 'we'll tell you someone is looking into it so we can get you to STFU.' or does that mean the legitamately have someone looking into it? They claimed a 3rd party, not Ascent Media was running compatability tests on the disc, though after they released .hack//lott 1 they claimed they sent the disc out, don't you think, now, what, 6 months later they'd know SOMETHING?

Someone stated that Jerry's response at Otakon was 'it's a player problem and we aren't fixing it?' However, when I emailed and specifically asked about this problem, and only this problem one time after Otakon and received a reply that the 3rd party company is still looking at it.

What gives me absolutely no faith in them fixing these discs is that time and again they are releasing discs in a series with the same f***ing problem. I have little hope for future releases from Bandai.

With Zeta, being as 'expensive' as it is, I would hope they'd take that list of players I created when the problem first started and explicitly test on those players to make sure it works.

One thing that might be an issue is the menus. In lott all the menus are basically the same with little variation. Of course, I suppose the same could be said with S-Cry-Ed, so why did disc 4 have issues?

I received Wolf's Rain 2 yesterday, I'll pop it open tonight and see if it's got the same problem.

edit- I just realized, if this is the case and this disc is f***ed, that's the ENTIRE series that's been f***ed up. No future lott volumes to be worrying about the quality on. I think I'm going to call Bandai and find out what's going on.

[ic14]

Thank the lord i decided to wait for the r4 of this series /images/graemlins/relief1.gif

[Hayate Kurogane]

[ QUOTE ]
slerch666 said:
WOOOAAHHH horsey! You need to reign that in a little bit! /images/graemlins/sdsmiley.gif I'm angry too, but you sound like your head's gonna explode. As someone said to me before, it's not something you should get worked up over to the point it boils over.

[/ QUOTE ]

I was venting, and doing it here for the benefit of the public. I felt better several minutes after posting. /images/graemlins/happy.gif FWIW, my e-mail was very civil and very complete, since obviously ranting and raving to the company won't produce a decent response.

[ QUOTE ]
With GitS, they are fixing the problem, they just don't know what the process for getting replacements out is going to be as the disc is ready yet.

[/ QUOTE ]

As k-chan and others are fond of saying, "I'll believe it when the disc is spinning in my player," and there isn't a big void in the sound behind me and to my left. /images/graemlins/happy.gif

[ QUOTE ]
They supposedly have an outside company looking into the problems with S-Cry-Ed 4 and both the other .hack//lott discs. Does this simply mean... 'we'll tell you someone is looking into it so we can get you to STFU.' or does that mean the legitamately have someone looking into it? They claimed a 3rd party, not Ascent Media was running compatability tests on the disc, though after they released .hack//lott 1 they claimed they sent the disc out, don't you think, now, what, 6 months later they'd know SOMETHING?

[/ QUOTE ]

The thing that seems to get shoved aside too often is that Ascent has produced many discs before that weren't problematic. I know very little about DVD authoring, but I would assume that the fact that discs were working fine and then suddenly they weren't should make it easy to identify the problem. Heck, volumes 1, 2, 3, 5, and 6 of s-CRY-ed work just fine, while volume 4 doesn't, so shouldn't that make it even easier to determine where things went wrong? Maybe not. I don't know.

[ QUOTE ]
Someone stated that Jerry's response at Otakon was 'it's a player problem and we aren't fixing it?' However, when I emailed and specifically asked about this problem, and only this problem one time after Otakon and received a reply that the 3rd party company is still looking at it.

[/ QUOTE ]

That was me, and I put it in my Bandai panel report. I didn't want to ask it during the panel (because I had no intention of getting rudely brushed aside after I saw what happened to that poor fan who tried to ask about the GitS: SAC defects), so I grabbed Jerry as he was heading out after the panel was over. I don't know if Jerry was giving me an official statement, or just a concise response based on the information he had acquired by that point. I just reported it as it was told to me.

[ QUOTE ]
What gives me absolutely no faith in them fixing these discs is that time and again they are releasing discs in a series with the same f***ing problem. I have little hope for future releases from Bandai.

[/ QUOTE ]

The fact that all three of the .hack//LotT discs have the same problem makes me suspect that it might be because they were all authored fairly close together. The fact that s-CRY-ed volume 4 has the problem while volumes 5 and 6 do not suggests that it was an isolated event and that hopefully there won't be anymore. I realize that these discs are sometimes authored and ready very far in advance of street date, so since it's getting to be quite a while since volume 1 of .hack//LotT was released I'd think that if we don't see any more discs with this problem coming from Ascent that it was indeed an isolated event that isn't a problem any more.

[Chacranajxy]

[ QUOTE ]
Sakura Shinguji said:
Yay! An entire series that none of my players will play! You rock, Bandai! I wonder if the DTS track for Ghost in the Shell: Stand Alone Complex volume 2 will be missing an audio channel, and the included OST will have misplaced track breaks? That would rock my world! Like, five and a half times or something! I can't wait! But, you know, the best thing ever would be defective Zeta Gundam discs! Just the thing to have as a showpiece in my collection! Remember to give the guys and gals at Ascent Media a bunch of extra money, because they so deserve it!

*drowns in own sarcasm*

[/ QUOTE ]

Lol. That's pretty funny, but it seriously is getting to be ridiculous with Bandai's faulty discs. Bandai's been "looking into" the GitS: SAC problem for over a month now and hasn't really given us any info as far as replacing the DVDs or fixing the discs at all so I don't know if there's any hope as far as .hack//legend of the twilight. Truly annoying.

[Hayate Kurogane]

[ QUOTE ]
Chacranajxy said:
[ QUOTE ]
Sakura Shinguji said:
Yay! An entire series that none of my players will play! You rock, Bandai! I wonder if the DTS track for Ghost in the Shell: Stand Alone Complex volume 2 will be missing an audio channel, and the included OST will have misplaced track breaks? That would rock my world! Like, five and a half times or something! I can't wait! But, you know, the best thing ever would be defective Zeta Gundam discs! Just the thing to have as a showpiece in my collection! Remember to give the guys and gals at Ascent Media a bunch of extra money, because they so deserve it!

*drowns in own sarcasm*

[/ QUOTE ]

Lol. That's pretty funny, but it seriously is getting to be ridiculous with Bandai's faulty discs. Bandai's been "looking into" the GitS: SAC problem for over a month now and hasn't really given us any info as far as replacing the DVDs or fixing the discs at all so I don't know if there's any hope as far as .hack//legend of the twilight. Truly annoying.

[/ QUOTE ]

Regarding .hack//LotT, Jerry told me at Otakon (which I included in my panel report) that there would not be replacements (for that or for s-CRY-ed volume 4). Take that as you will.

[Chacranajxy]

[ QUOTE ]
Sakura Shinguji said:
[ QUOTE ]
Chacranajxy said:
[ QUOTE ]
Sakura Shinguji said:
Yay! An entire series that none of my players will play! You rock, Bandai! I wonder if the DTS track for Ghost in the Shell: Stand Alone Complex volume 2 will be missing an audio channel, and the included OST will have misplaced track breaks? That would rock my world! Like, five and a half times or something! I can't wait! But, you know, the best thing ever would be defective Zeta Gundam discs! Just the thing to have as a showpiece in my collection! Remember to give the guys and gals at Ascent Media a bunch of extra money, because they so deserve it!

*drowns in own sarcasm*

[/ QUOTE ]

Lol. That's pretty funny, but it seriously is getting to be ridiculous with Bandai's faulty discs. Bandai's been "looking into" the GitS: SAC problem for over a month now and hasn't really given us any info as far as replacing the DVDs or fixing the discs at all so I don't know if there's any hope as far as .hack//legend of the twilight. Truly annoying.

[/ QUOTE ]

Regarding .hack//LotT, Jerry told me at Otakon (which I included in my panel report) that there would not be replacements (for that or for s-CRY-ed volume 4). Take that as you will.

[/ QUOTE ]

That's depressing. I have some friends that are going to be pissed about that. There's really not much that can excuse them from replacing the discs - I mean, they don't work on a variety of players... sigh... well I might as well not get bent out of shape about it.

[Hayate Kurogane]

[ QUOTE ]
Sakura Shinguji said:
[ QUOTE ]
Chacranajxy said:
Regarding .hack//LotT, Jerry told me at Otakon (which I included in my panel report) that there would not be replacements (for that or for s-CRY-ed volume 4). Take that as you will.

[/ QUOTE ]

That's depressing. I have some friends that are going to be pissed about that. There's really not much that can excuse them from replacing the discs - I mean, they don't work on a variety of players... sigh... well I might as well not get bent out of shape about it.

[/ QUOTE ]

You could always just e-mail Bandai, but I'll save you the trouble by giving you their answer right here: "You just have the wrong sort of player, so if you don't want to buy a different kind then you're just SOL, buddy boy." Well, something along those lines, anyway.

[slerch666]

Maybe I'll send an email and ask what DVD player I should buy that will guarantee Bandai discs will work from now on... but since my Pioneer DV-434 (4 years and running I think) has only ever had problems with the S-Cry-Ed 4, lott 1 and 2 (3 hasn't come in for me yet, you lucky bastards! /images/graemlins/sdsmiley.gif), then that tells me that no player is immune from their bullshit, thus anything I buy is like playing Russian Roulette.

[lorddream]

[ QUOTE ]
Sakura Shinguji said:
[ QUOTE ]
MorpheusDreamweaver said:
[ QUOTE ]
The only tiny bright spot is that I didn't bother to order this disc after the problems with the first two.

[/ QUOTE ]

When did you learn about the problem? Me, I crossed volumes 2 and 3 off my "to buy" list as soon as I yanked volume 1 out of my player.

[/ QUOTE ]

I already had volume 2 pre-ordered by the time I got my volume 1 and found out that I couldn't play it. I didn't cancel the order because I naively assumed that volume 1 was an isolated problem that would actually be fixed. /images/graemlins/sweat000.gif



[ QUOTE ]
slerch666 said:
Maybe I'll send an email and ask what DVD player I should buy that will guarantee Bandai discs will work from now on...

[/ QUOTE ]

I'm half tempted to do this myself. Who knows, maybe they'll give an actual answer...

[Hayate Kurogane]

[ QUOTE ]
e-mail response:
Dear Marc,

We are aware of the issue and are having it tested by two third party
companies to figure out exactly what is the issue. We should have
results in the next month or so and hope we can provide some kind of
resolution to the issue. We apologize for all the inconvenience that
the disc has caused.

Regards, support@bandai-ent.com


[/ QUOTE ]

I believe they are sincere, since I'm sure they're not out to just screw us over. That being said, I look forward to seeing what "some kind of resolution," if it's not replacements, might be, should the y be able to and choose to provide it.

[Chacranajxy]

[ QUOTE ]
Sakura Shinguji said:
[ QUOTE ]
e-mail response:
Dear Marc,

We are aware of the issue and are having it tested by two third party
companies to figure out exactly what is the issue. We should have
results in the next month or so and hope we can provide some kind of
resolution to the issue. We apologize for all the inconvenience that
the disc has caused.

Regards, support@bandai-ent.com


[/ QUOTE ]

I believe they are sincere, since I'm sure they're not out to just screw us over. That being said, I look forward to seeing what "some kind of resolution," if it's not replacements, might be, should the y be able to and choose to provide it.

[/ QUOTE ]

It's good that they sent out a response. I do think that if they say they're looking into the problem, they're really looking into it - it's just really frustrating waiting to find out when it'll actually be fixed. Bandai's had a pretty good track record in the past - I think that they're just having problems with the authoring company.

[Hayate Kurogane]

[ QUOTE ]
Chacranajxy said:
It's good that they sent out a response.

[/ QUOTE ]

In and of itself, that action doesn't mean much, since Bandai's always been good (in my experience) at being prompt about sending out some sort of response to e-mails. But...

[ QUOTE ]
I do think that if they say they're looking into the problem, they're really looking into it - it's just really frustrating waiting to find out when it'll actually be fixed. Bandai's had a pretty good track record in the past - I think that they're just having problems with the authoring company.

[/ QUOTE ]

Yeah. For all the complaining I've been doing, when I start to really lose hope I try to remind myself that they went back and remastered Miller's Report to fix the screwy English audio. True, the motivation might have come from the distinct possibility that a significant number of fans were going to want a non-screwy English audio track, but this was a compilation/recap movie that only covered a little over half of an 11-episode series (some of you might say twelve, but... /images/graemlins/wink.gif /images/graemlins/tongue.gif); if they can remaster and replace something like that, then anything should be possible. /images/graemlins/sweat000.gif

[captylor]

One thing that,
I did note that one person(slerch666) said that on a GE that the disc would play if the code for the Parental Lock out.
That made me think that maybe there was a tick in the software that mastered the disc in question wrongly of some sorts. So, that when it goes to check and see if it can play the program. That it is locked out but, does not display something on most players that are affected?
That is my thought on the problem.
Glad I have rented the .hack/LoT disc since the two volumes.
Since both did not play right in my Pioneer 414 model ver:2.264/4 AV1:3.32'C'
/images/graemlins/shy10000.gif
Also,
Disappointed by the way the series was being shown on CTN stretching a WideScreen to Full Frame size. Makes my head hurt trying to watch it.
/images/graemlins/stunned0.gif /images/graemlins/relief.gif

[slerch666]

I'd be happy if they say they found the problem and guarantee it won't be an issue on future releases.

I'd actually REALLY prefer they fix all the lott discs and S-Cry-Ed 4, but I don't know that they'll take the time to reauthor all of them. I guess it all depends on how many people were affected and how many people bought the series.

With the S-Cry-Ed box coming out, I'd hope they'd fix it before releasing the box, but as Sakura Shinguji said, discs are replicated well in advance of their release dates, so it may be too late already, or too late if they are just gutting individual releases for the box.

captylor- I was the one with the GE player. There were at least 2 other people with similar experiences, and I'm willing to bet this is where the problem lies.