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Originally Posted by OptimusPrimeTime
I can see CR wanting to get on PS3 before Neon Alley and launched without their back end fully up to the task. It also explains why they announced the Vita app when it appears that won't be ready for a long while.
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That explanation doesn't explain a similar roll-out for their Apple app and their Android app. A more likely explanation is that this lets them get the kinks worked out for a basic set of capabilities, so that its easier to track down the source of the problems that will show up when they extend the capabilities.
Its also likely why they introduce premium member support first, and then roll out free member support, so problems caused by the ad-server are easier to pin down.
Update: Speak of the devil, just over a week after release,
they just released their first patch:
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[Update on Aug 8th] We just released a patch and the performance should be much better. If you still experience technical issue, please post your comment on the PS3 help forum. Enjoy watching more shows 
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