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Old 12-30-2012, 07:00 AM
GCFSA GCFSA is offline
New to posting here - be nice!
 
Join Date: Dec 2012
Posts: 4
Default Rightstuf ordering problems

Hi guys,

Im currently trying to order this- http://www.rightstuf.com/1-800-338-6...em/96513/4/0/0

from rightstuf. I live in Australia and I realise that their company is in America, however, everytime I try to place an order for that item; it tells me to 'contact customer service for status update'. 2 out of 3 orders (still awaiting for the third order's email to be replied to) they said that the problem was that my credit card was getting declined and that the problem was either-

-> insufficient funds
-> incorrect security code
-> incorrect expiry date


I am 100% sure that I entered these correctly and that my bank/card has more than enough money. However, the address I put on the Rightstuf website is this-

*insert my name*
59 J***** PDE
W******* S**** VIC
MELBOURNE *insert postcode*
Australia


However, on my bank account statement, my address is this-

59 J***** PDE
W******* S**** VIC *insert postcode*


is this what the problem is? becaues I checked with my bank and they said that no transaction was attempted by rightstuf...

Please help if possible, anyone experiencing the same problem please advise me on what to do =s


Thankyou in advance =]
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