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Have you been through their security process?

I'm an international customer. What's with this extra data you need?

With international mail and credit card fraud becoming a growing problem, we fell it is better to ask you for additional information, rather than charge everyone outside the country a lot more for their stuff.

First-time international customers using American Express cards can place orders immediately with no additional security checks. American Express automatically verifies the card holder address and is our preferred method of payment.

For first time orders paying via VISA, Master Card, or Discover, we require a copy of some form of ID (can be a utility bill, credit card statement, driver's license, passport, etc.) which shows your address along with a photocopy of BOTH the FRONT AND BACK side of your credit card. For security purposes, please black out one set of digits and your signature. We request this information to help keep credit card fraud down and make sure that you are the person using your card - this allows us to better protect you by making sure you are receiving the product. Right Stuf will provide a secure website location for our international customers to submit this information, please email us for more information. Please note that this policy only affects first-time international buyers paying via VISA, Master Card, or Discover. Once your data has been received, we mark your account as verified and the submissions are destroyed. Sorry, we can only ship to your billing address.

From their FAQ