1 and Only Rightstuf.Com Thread/FAQ (10/03)

[Kellory]

Previous 1 and Only Rightstuf.Com Thread/FAQ (08/01)

PLEASE READ THE BELOW FAQ BEFORE POSTING

Please post any Rightstuf.com unanswered questions / issues in this thread.

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Additional FAQs
http://www.rightstuf.com/customer/faq.shtml

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http://www.rightstuf.com/rssite/newsletters/

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http://www.rightstuf.com/rssite/main/printCatalog/

List of Previous Sales (maintained by karen0586)
http://www.editgrid.com/user/karen05...udio_Sale_list

Search Engine Option for Firefox users
When you visit our homepage, click on the dropdown for search options in the search box on the upper right corner of your browser. Most likely you will have Google as your default search, so you'll see the Google "G" and then a down arrow where there is a dropdown. You can then see a list of all of the search engine options that can be used in the search box. Click on "Add Rightstuf.com" Now, you're ready to go! Just change the search engine to "Rightstuf.com" and then key in anything on the site you'd like to search for. Quick, super easy way to get to the search on the site. Enjoy!



**(Q) Can I use a coupon and my Got Anime membership discount on an order?
(A) Yes, your Got Anime membership will "stack" with other coupons. The 10% discount will be applied after coupon discounts. For example, a dvd set ($50 MSRP) is on sale on Rightstuf.com for 40% off MSRP using a coupon, so the sale price is $30. With Got Anime, the final price is $27 (total discount on dvd is 46% off).

**(Q) Can I use my Got Anime membership discount on preorders?
(A) Yes, the Got Anime discount will work on item preorders.

(Q) Can I use my Got Anime membership discount on weekly / bargain bin specials?
(A) No, your membership discount does not apply to these specials, which are already heavily discounted. It also does not apply to prepacks and import items, as well as some items which we are not allowed to discount. If an item is not discountable, it is noted as such.

**(Q) Will the 10% discount be applied if I buy the Got Anime membership when place my order?
(A) Yes. Your confirmation e-mail should include a line that says the following: "Thank you for being a Got Anime! Purchasing Club Member! On this order, you saved $X.XX."

**(Q) I just bought a Got Anime membership. If I want to place another order using my Got Anime discount, what do I enter for my membership #?
(A) The membership # field is optional. Got Anime is linked to the billing address you entered when applying / ordering the membership. If your Got Anime membership hasn't "shipped" yet, you will need to request customer service to manually apply the GA 10% discount to any additional orders.

**(Q) I lost my Got Anime card and don't remember my membership #, what should I do?
(A) You don't need the membership # to place an order. See the above answer.

(Q) Why is my Got Anime discount not showing when I place an order on the web site?
(A) The system currently provides this information on your confirmation e-mail. In the e-mail, there should be a line that says the following: "Thank you for being a Got Anime! Purchasing Club Member! On this order, you saved $X.XX." If the e-mail doesn't contain this line, please contact customer service.

(Q) The e-mail confirmation does not list the 10% discount for my Got Anime membership. Instead it says, "There was no membership discount applied to this order." How can I get this corrected?
(A) Contact customer service. CS can credit you the discount amount, however this can only be done before anything in the order ships or until it has been completely shipped.

(Q ) If I move, how do I make sure the billing address associated with my Got Anime membership is updated?
(A) The best thing to do is to update your address on the web site when you place your first order to the new location. In the special instructions, clearly indicate that this is a new address, and that your former account needs to be merged with this one (the system that actually fills the orders matches customers based on your address - so changing your address on the web site will create a new customer in its eyes, without a GA membership). Then, customer service will merge everything together and it should work painlessly in the future.

(Q) How will I know my membership has expired?
(A) You can check the expiration date of your membership on the Got Anime web site.

(Q) How do I renew my Got Anime membership before it expires?
(A) Place an order with only the Got Anime? Membership Renewal item. The renewal order should be processed and shipped within 1 to 2 days. Ordering other items with the renewal may cause a delay in the membership renewal being applied to your account. The new expiration date will be 12 months after the previous date, so you should not wait till the last minute to renew.

(Q) My Got Anime membership expired, can I still renew it?
(A) Yes, follow the directions in the above question. However, the new expiration date will be 12 months after the ship date of the renewal order. New purchases should also be made after the renewal ships, otherwise the Got Anime 10% discount won't be applied to those orders.

(Q) Does Rightstuf.com ship items as they come in stock, or hold a shipment until all items are available?
(A) For US customers, we make an initial shipment of any items that are in stock when the order is placed. For international orders, we ship when all items are available.

Revised 2/08: This is our current policy for when we will make automatic partial shipments for orders that you have with our company. From time to time we do revise this depending upon the season (during Christmas we'll release orders a lot more frequently, for example) and other circumstances. Right now, we only make partial shipments for orders being shipped to a US address - international shipping costs prohibit us from doing it elsewhere.

We are doing partials worldwide based on many factors, mostly including time - holding orders indefinitely isn't good for us. In general, if your order is more than 3-4 months old, we will ship the portion of your order that is in stock, along with anything else that may be in stock on other orders to keep your customs charges as low as possible.

If you have an order that you would like to request a partial shipment for, you may contact our customer service department, and for a small fee, we will release your order. Otherwise, your order will be subject to the following conditions, assuming that product is available:

• We will make a partial shipment if 50% of the unshipped products are available.
• We will make a partial shipment if there have been no shipments made on the order within the last 45 days. This helps make sure that you'll receive preorders in a timely manner if they are several of them on the same order.
• If $100 dollars of an order is in stock and available, those items will be shipped.

Rightstuf.com will also try to combine multiple partial shipments for different orders into one shipment. Here are some additional notes about partial shipments:

• If you have a lot of open orders with us, we are going to hit your card one time for each order that we're ready to ship. The example given above would result in 9 different credit card changes on one day. This might freak out a few card companies or even our customers.
• These partial shipments will cost you nothing extra - they are done at our expense. We have had people ask us to refund their shipping charges when we choose to combine their orders into one box, we will not be doing that. What we're saving by combining orders is allowing us to make these partial shipments, and hopefully giving you better service.
• There is currently no way to opt out of partial shipments, or having your shipments combined.

(Q) Does Rightstuf.com charge extra for multiple shipments for an order?
(A) If you do not ask a CSR to partial ship an order, then no. The shipping cost quoted in your order confirmation is what you pay in the end. That amount is prorated for each shipment based upon the cost of the shipped items. If you specifically request a partial shipment on an order, then there will extra charges.

(Q) How does free shipping work?
(A) Only US and Canadian customers are eligible for free shipping. If the total cost of shopping cart is $49 ($150 USD for Canadians) or more (before coupons), then your order is eligible for free Economy Shipping. All items on the order count towards the $49 required in order to receive free shipping. The $49 is the pre-coupon total - if you apply a coupon that takes the total for the items on your order below $49, you will still receive free shipping. Just as a reminder, for Canadians the Free Shipping threshold is $150 USD.

(Q) Why is Rightstuf.com's international shipping so expensive?
(A) The shipping method recently changed from Deutsch Post to Fed Ex Mail International.

(Q) What does the it mean when an item in my order is listed as "Reserved For Your Order"?
(A) This means the item is in stock and set aside to be shipped to you. Rightstuf.com may still hold your order until several items are available to ship all at once, but during that time, they will have all those items specifically set aside for you. There is, however, an extremely small chance that if Rightstuf.com may have a problem with inventory you may not get your product, but those occurrences should be extremely rare.

(Q) What do the Product Availability phrases mean?
(A) You can find the answer here at the TRSI Product Availability page. Below is a copy and paste of each different line.

In Stock and Available: This item is currently in stock and will usually ship immediately. Depending on the shipping method, you should have this in your hands within a matter of days.

Note: If you place an order for this item along with other items which are not currently in stock, the order may not ship until all items are in stock, or may ship at our option in multiple shipments. You may at any time request your in-stock shipments be sent for a small fee; however, you will not be charged for partial shipments made at our discretion.

Pre-Order, Not Yet Shipping: This item has yet to be released for sale by the manufacturer. If you order this item, it will be shipped as it becomes available and your credit card will not be charged until it actually ships.
Release dates for pre-order items are located on their product page under 'Release Date'.

More Arriving Soon!: We don't have this item in stock at the moment. The time required for our supplier to provide us with this item varies widely from a few days to several weeks.

We'll Get It for You!: We don't have this item in stock at the moment, but if you want it, place your order! (This item is in short supply at the wholesale level, and if it is still available, we'll get it for you. Please be aware that, if it is still available, our supplier may take anywhere from a few days to several weeks to send us more.)

Special Order: If it's in print and/or available from our suppliers, we can get it for you. This just happens to be one of those products that we don't usually keep in stock all of the time. Place your order, and let us do the the work. (The time required for our supplier to provide us with this item varies widely from a few days to several weeks. And you will receive status updates from us along the way.)

(Q) What do all these status phrases mean?
(A) For each shipment that is listed on an order on our web site, you will see one of the following statuses:

Not Yet Shipped - one or more items is on order from manufacturer
Shipped - the items on are on their way to you
Processing - the order is being reviewed, or the order has entered the shipping process (card authorized, product being packed in the warehouse).
Cancelled - the order has been cancelled
Please contact Customer Service for status update - contact us at info@rightstuf.com, 1.800.338.6827 or 1.515.252.6116

For each item that is in a shipment, you'll see one of the following statuses (these are the most common):

Reserved For Your Order - the item you ordered is in the warehouse, and set aside for your order. Unless there is a serious error, you should receive it from us.
Processing - part of an order that has entered the shipping process
Shipped - item should be on its way to you
On Order From Manufacturer - backordered, and we're working on getting it for you
"Canceled by manufacturer or per your request" or "Canceled" - for some reason, this item was removed from your order
Order has been received - part of a new order with us, that is in the process of being reviewed
Gift product - something you're getting for free from us (possibly a catalog, flyers, etc.)
"Authorized for Return," "Partial Exchange" or "Item exchanged" - if you have requested an RA # for this item
Item Returned - we have received the item you requested an RA # for
Refused shipment - the package was refused when delivery was attempted
Item Undeliverable - there was a problem delivering the package


(Q) Can I use a coupon more than once?
(A) This depends upon the terms of the coupon.

(Q) Can I use more than one coupon on an order?
(A) No, only one coupon can be applied to each order.

(Q) When do coupons expire? I tried to use a coupon before the deadline, but I wasn't able to.
(A) Coupons run on Central Time and expire at 11:59 PM on the expiration day. So if you live on the West Coast (Pacific time) and wait till the last minute to use a coupon, the coupon has already expired.

(Q) I tried using a X percent off coupon, but the actual discount is slightly smaller (i.e. 33% coupon seems to only discount 32%). What's going on?
(A) Percentage off coupons take a percentage of a percentage (% off of the discounted price we normally sell at). For example, a 33% off coupon takes 24% off the already 10% off price (about 33% off the retail price).

(Q) I tried to use a $X off $Y coupon, but got the following message even though the total cost was over $Y: "This coupon cannot be used on this order: this coupon has dollar amount or item quantity restrictions that have not been met."
(A) Specials and heavily discounted items do not count toward coupon total requirements.

(Q) I have a few orders that I used coupons on. Can I combine these orders together?
(A) Coupon orders may be combined with other orders which have coupons on them, as long as no changes are made to pricing as a result. For example, order A has one coupon for $5 off, and order B has one coupon for $3 off. You would combine the orders together, at the prices from the original two orders, which gives $8 off. New coupons cannot be applied to combined orders. Items on orders where coupons have been combined MAY NOT BE CANCELED except in FULL, as canceling items from the orders will cause possible changes in coupon requirements. Shipping should be calculated as normal given the number of items on the order (for free shipping calculations). If you cancel an order which had a coupon on it, we cannot reinstate the order with the coupon on it later. You cannot use previously ordered items on a past order in order to qualify to use a coupon.

**(Q) How come ***** anime dvd is only 10% off MSRP instead of the usual 25%?
(A) Titles from bigger companies such as Disney/Beuna Vista and Columbia/Tristar cost more for Rightstuf.com.

(Q) When will ***** anime dvd be up for preorder (it was just announced)?
(A) As soon as Rightstuf.com obtains the SKU # for the dvd, it will be added to the product list.

(Q) Will I receive an e-mail confirmation for an order I just placed on the web site?
(A) Yes.

(Q) Can I use a different shipping address than the one I used for billing?
(A) No. Even though you can specify different addresses on their web site, Rightstuf.com will contact you if you do so. Rightstuf.com's policy is to ship to the billing address. This is a policy they enforce in order to reduce credit card fraud. If you want Rightstuf.com to ship your order to an address besides the one associated with your credit card, then try contacting your bank / card company and request them to add another address to your account. This will allow you to use the same address for shipping and billing with Rightstuf.com.

**(Q) Can I place an order using PayPal as the payment method?
(A) Unfortunately, Rightstuf.com doesn't accept PayPal payments. One of the main reasons we cannot accept paypal payments has to do with backorders and preorders. Paypal requires that your payment be used completely immediately, so if you were to order an item that was not in stock or backordered, we would have to refund portions of payments (which is time consuming.) Also, you are not supposed to accept paypal payments for adult products.

You can use the paypal debit card, which debits your paypal account like a debit card deducts from your bank account. Another suggestion is to not use the standard "send a payment" that paypal offers. Every on-line store can take the virtual Paypal Plug-in product. It generates a virtual card # on the fly that you can use on Righstuf.com. It also, since it acts as a "card" to the merchant, it can be charged multiple times for orders that break into multiple shipments.

(Q) Usually the order status page is updated daily at around 1:00 AM Central time. However, it hasn't been updated today yet. What happened?!
(A) The order status page isn't always updated at the same time due to system load, maintenance and/or upgrades. The web site is also not updated when inventory is done every few months.

(Q) How can I tell if a Daily Deal is eligible for the Got Anime Discount?
(A) On the page where you view a deal, an item is eligible if the following text is displayed under the Daily Deal price:

"If you're a Got Anime! member, your membership discount will stack on top of the Daily Deal Discount price for an additional 10% off the Daily Deal Price!"

When you check out, the Daily Deal item has a red asterisk (*) next to it even though it's still eligible for the GA discount. When you receive your e-mail order confirmation, the Got Anime saved amount should include the discount on the Daily Deal.

(** - recently added/updated entries)

[Dennis_Mullin]

This list gotten shifted to the Rightstuf daily specials thread (March 2011 link)

Oct 27, 2010:

Gathering all the mentions (June-October) into one spot. With thanks to WTK, hijacka22, Yoko_Menai, Martinman, Shawne Kleckner, joelgundam01, ComSR, malazar, Otakufan, Deludedmarshmello, marmaladeboy, Jeremy J., doubleO7, Suzaku Seikun, Ippo, psychopuppet, Seigi, ExcelPiyoko, EyeOfPain, Magiblaze, aemartel, LKK, SpiritualRemains, Dennis_Mullin, Hayate Kurogane, touma, tigeress02, GyakutenTensai, Devdan.

Like surprises? Just feeling lucky?
Place a Blind Box Bargain in your rightstuf shopping cart, and you will receive a "random mystery item" that

• is either anime, manga or live action (mostly Asia-related);
• may be in Bargain Bin condition (may have cosmetic scratches or dents, but will otherwise work as intended);
• may be a single volume from a multi-volume set;
• may be a random volume from a series;
• will not an adult title.

All Blind Box Bargain sales are final and are not eligible for return.

$25

• Angelic Layer Box Set (Thinpak)
• Code Geass: Lelouch of the Rebellion Part 2 Limited Edition
• Escaflowne Complete Collection
• Gakuen Alice - Complete Collection (thinpak)
• Gantz: The Complete Series Collection (Thinpak)
• Gurren Lagann Part 2 (Vol 3-4) Limited Edition
• Full Metal Panic! Heavy Metal Collection (Seasons 1-2)
• Maburaho (2008 release)
• Mythical Detective Loki Ragnarok Collection (Thinpak)
• Neon Genesis Evangelion Platinum Holiday Edition -- two reports
• Ninja Nonsense Limited Edition Box Set
• Peace Maker Complete Collection (thinpak)
• RahXephon Complete Collection (Thinpak)
• Texhnolyze shrinkwrap bundle w/CD

$10

• Argentosoma Complete Collection (Anime Legends)
• Blue Seed Complete Collection (2nd thinpak) -- two reports
• Boys Be...
• Chance Pop Session Complete Collection -- two reports
• Coyote Ragtime Show Complete Collection (thinpak)
• Eureka Seven Volume 6 Special Edition -- damaged box
• Eureka Seven Volume 7 Limited Edition -- damaged box
• Farscape Season 4: Volume 4.4 -- one report, a mistake being fixed by trsi ($5.99 in the bargain bin)
• Fullmetal Alchemist: Season 1, Part 2
• Fullmetal Alchemist: Season 2, Part 2
• Gantz: Season 1 Box Set
• Gantz: Season 2 Box Set -- three reports
• Get Backers: Season 1 Box Set (thinpak)
• Get Backers: Season 2 Box Set (thinpak)
• The Girl Who Leapt Through Time (Limited Edition) -- two reports
• Lost Universe Box Set
• Lucky Star 2 Special Limited Edition -- two reports (with dents)
• Lucky Star 3 Special Limited Edition -- with corner dent
• Lucky Star 4 Special Limited Edition -- slightly dented
• Kiddy Grade Complete Collection (Veridian)
• Madlax Complete Collection
• Magical Meow Meow Taruto (Anime Legends) -- two reports
• Magical Shopping Arcade Abenobashi Perfect Collection (Tin) -- 19 reports (some dented)
• The Melancholy of Haruhi Suzumiya, Volume 1 with Character CDs
• The Melancholy of Haruhi Suzumiya Volume 1 Limited Edition
• The Melancholy of Haruhi Suzumiya Volume 2 Limited Edition
• Mezzo Complete Collection (Thinpak) -- three reports
• Nadia, Secret of the Blue Water Collection 1 -- five reports
• Nadia, Secret of the Blue Water Collection 2 (w/movie) -- two reports
• Neo Ranga Collection (thinpak)
• Piano: The Melody of a Young Girl's Heart bundle collection
• Piano: Complete Collection (version?)
• Please (Onegai) Twins Complete Collection (Anime Legends)
• Soultaker (shrinkwrap bundle) -- three reports
• This Ugly Yet Beautiful World Complete Collection (tin) -- two reports
• Those Who Hunt Elves Complete Collection -- two reports

$5

• Aquarian Age Complete Collection (Thinpak)
• Asian Action Pack 2 (2009 Lost Memories, No Blood No Tears, Public Enemy, Conduct Zero, Jungle Juice)
• Boogiepop Phantom OST
• Conduct Zero / Marrying the Mafia double pack
• Cyber Team in Akihabara Complete Collection -- this? or this? -- two reports
• Eden's Bowy Complete Collection -- 17 reports (some damaged)
• Gurren Lagann Set 1 -- this? or this?
• Gurren Lagann Part 1 (vol 1-2)
• Gurren Lagann v.1 Special Edition with CD -- four reports
• Happy Lesson OVA -- two reports
• Kiba Collection 1 -- six reports (one w/damage)
• Kiba Collection 2 -- three reports
• Magical Meow Meow Taruto: Complete Collection -- two reports
• Mamoru Oshii Cinema Trilogy Box Set
• New Fist of the North Star Collection -- three reports
• Noir 1: Shades of Darkness -- one report ($5 in the bargain bin)
• Origin: Spirits of the Past -- three reports
• Saint Seiya Collection 1 or this?
• Saint Seiya Collection 2 -- four reports
• Shinobi v.1+v.2 double pack -- three reports
• Wedding Peach Season 1 Collection -- 12 reports
• Wedding Peach Season 2 Collection -- seven reports
• Yesterday / 2009 Lost Memories double pack (Korean live action)
• Yu Yu Hakusho Action Figure: Jagan Hiei (12 in)
• Yu Yu Hakusho Action Figure: Jagan Hiei (5.5 in) w/glowing sword -- not found on site

$1

• Ai Yori Aoshi 1: Faithfully Yours
• Air: Volume 2
• Armitage III figure -- bonus item with the Armitage lunchbox edition -- two reports
• Banner of the Stars II: Return (volume 3)
• Black Cat Keychain: Rinslet Cat Form
• Blood the Last Vampire soundtrack -- three reports
• Code Lyoko Spiral Notebook
• Dragon Ball Z Keychain: Majin Buu -- three reports
• Doomed Megalopolis CD Soundtrack
• Elemental Gelade metal pencil boards (bonus items, not sold separately) -- 15 reports
• Ellcia -- two reports
• Ergo Proxy: Volume 1
• Eureka Seven t-shirt -- bonus item from Eureka Seven Volume 10 special edition
• Fafner OST 2 cd: Now Here
• Galaxy Angel AA volume 2 -- five reports
• Galaxy Angel AA volume 3 -- four reports
• Galaxy Angel AA volume 4
• Galaxy Angel Z: Volume 3
• Fullmetal Alchemist Keychain
• Fullmetal Alchemist Vol. 9 w/tin and OST 3 (dented) -- this?
• Galaxy Angel Normad stress ball (pink, character has a blue beak and a red Z on its chest) -- image? character info -- two reports
• Gundam Seed t-shirt (logo on blue shirt)
• Gurren Lagann Single CD : Shoko Nakagawa - Sorairo Days -- this?
• Kiba (Wolf's Rain) plushie
• Kimera CD Soundtrack
• Last Exile mousepad -- bonus item with the numbered Last Exile artbox -- two reports
• Lupin the Third keychain -- Secret of Mamo bonus item, three reported
• Lupin III necklace (?)
• Melancholy of Haruhi Suzumiya CD: Hare Hare Yukai
• Ninja Resurrection Original Soundtrack CD -- seven reports
• Overman King Gainer 4: Exodus
• Princess Nine Original Soundtrack 2 CD -- three reports
• Psychic Academy Aura Bansho CD Soundtrack
• Shattered Angels: v.1 Kyoshiro and the Eternal Sky (ADV orphan)
• Sin: The Motion Picture CD Soundtrack -- two reports
• Sonic Soldier Borgman CD Soundtrack: Last Battle
• Sonic Soldier Borgman CD Soundtrack: Lover's Rain -- two reports
• Sol Bianca: The Legacy
• Spider Riders: Season 1
• Stellvia Character Song Album CD
• stress ball
• stress ball -- possibly the Ninja Nonsense Onsokumaru squeeze toy bonus
• Synesthesia (LiveAction)
• Tetsujin 28 soundtrack
• Tenchi the Movie 2 The Daughter of Darkness
• a t-shirt (green, with japanese text)
• Viewtiful Joe: Volume 1 -- two reports
• Yu-Gi-Oh! notebook -- two reports

.

[Mank]

Didn't get an answer last thread, so...
I'm not 100% sure on this, as I haven't seen it mentioned elsewhere, but I'm fairly certain I saw recent print runs of One Piece from before the speed-up (vol 1-23) in B&M stores printed in the format of the more recent volumes, meaning without the gold lettering and with the arc printed on the spine.
I recently picked up an assortment of volumes in the original format (with the gold lettering) and would like to order from rightstuf for the other volumes I need (1,3,7,14-23) but not at the expense of consistency in my collection. Is there any way of telling if the copies in stock at rightstuf have the gold lettering or not, or could it be checked?
Confirmation that I'm not crazy and these "reprint editions" do exist would also be nice, at the very least.

[CrazyCanuck]

Originally Posted by Mank

Didn't get an answer last thread, so...
I'm not 100% sure on this, as I haven't seen it mentioned elsewhere, but I'm fairly certain I saw recent print runs of One Piece from before the speed-up (vol 1-23) in B&M stores printed in the format of the more recent volumes, meaning without the gold lettering and with the arc printed on the spine.
I recently picked up an assortment of volumes in the original format (with the gold lettering) and would like to order from rightstuf for the other volumes I need (1,3,7,14-23) but not at the expense of consistency in my collection. Is there any way of telling if the copies in stock at rightstuf have the gold lettering or not, or could it be checked?
Confirmation that I'm not crazy and these "reprint editions" do exist would also be nice, at the very least.

I read your post in the other thread. I checked the local bookstore last night. I can confirm that they do exist. I am unable to comment on your mental health. After all, we're all crazy around here aren't we?

[Otakufan]

I received a large MB/Viz mixed order today from Rightstuff. As usual the packaging was exmplary and it came in exactly a week. However, there's a few things I should mention that might be of interest to certain buyers.

First, for those buying the GITS-SAC and 2nd GIG compact brick collections. Both of mine had broken tabs that hold the center flipper in place so apparently some of these bricks have had less than stellar handling. So if you buy or have one, open carefully less your center flipper ends up on the floor. The discs are fine and attached okay, but the flippers are loose and I'll have to be careful anytime I open one or remove a disc. sigh..........

In addition, the 2nd GIG had all the discs put in reverse order, no idea why.

Secondly, the Space Pirate Mito/Aoi & Mitsuki collection is not the ultra-compact single case collection indicated in the cover arts forum. Instead it's the old standard Mito brick and the standard Aoi single case set packaged together in one of Media Blasters lightweight boxes. You know, the sort of box they use for Princess Princess, Gokusen, stuff like that.

So much for double-dipping to get a more compact collection. Ah well, one more item to put in the Nephew's birthday/christmas backlog pile, I guess. sigh..........

And lastly for Canadians, the COD charge has been raised by one quarter. It's now $7.25 for the COD charge.

J. A.

[Damius]

Originally Posted by Otakufan

And lastly for Canadians, the COD charge has been raised by one quarter. It's now $7.25 for the COD charge.

Is it not expensive enough already...

[Bullfrog]

My minor concern is how long Bandai books material is taking to reach TRSI. I used to think that Dark Horse had well and truly won the prize of dispatching to TRSI via London on pony back any material, however Bandai seems to have worked out an even slower distribution 'system'.

Do you know if it is simple Bandai not publishing the books (and then not updating the release list), or merely not caring about such a niche line within their overall system?

[Elaniel]

THe post should probably be updated to state the new delivery agent for International parcels.

Also, its a shame that recently the price for each additional item in an order has gone from $2 to $3. Especially with the new delivery agent seeming to take a lot longer to receive an order from than previously.

Sadly, I think I'll be cutting back and ordering less from TRSI unless it's a weekly special or studio sale, as that extra dollar per item does add up and some of the local importers I use are now equal or just slightly higher in prices than TRSI.

[Yuriko]

Originally Posted by Elaniel

Also, its a shame that recently the price for each additional item in an order has gone from $2 to $3. Especially with the new delivery agent seeming to take a lot longer to receive an order from than previously.

Gah, when did this happen? My order placed last week is still at the $2 rate.

Maybe they're trying to stop people like me making one order every six months and requiring a dedicated jumbo jet to carry it over the sea to save a few dollars, but that's a shame.

~Y

[Elaniel]

It seems to have been after Thursday last week, as that's when I placed my last order.

I usually make two orders a month and it's a shame I'm now going to have to condense it probably into one and get stuff elsewhere due to the extra charge.

My plan didn't really work out very long though as I've ordered Durarara and R.O.D.
I wish there was some kind of crazy offer, like spend over $250 and get free international shipping :D (Or a flat rate shipping offer). I could easily do that :D