DVD Planet/Digitaleyes.net Preorder Problem

[Curse_7781]

Hey guys,

For those that are about to pre-order the hentai title "Menage a Twins" (2005) (to be released at May 30) that had the price of $12.95 from Digitaleyes.net/DVD Planet website I say to be aware of a possible problem.

As I recived my order which I made some other items that were In stock, and I checked the bill it had that item as listed as "LOVE GHOST".

Knowing the last time Digitaleyes.net and Kitty Media did a similar mess up with "Slave Nurses" last year, which they replaced it with another title "SS Camp Women's Hell".

So to give you guys a heads-up about pre-order on "Menage a Twins" title, so that this seems to be another mix up happening.

Edit: I called DVD Planet/Digitaleyes.net and they confirmed it was "Love Ghost". So I cancelled it.

Enhance the Trance,
Curse

[Suko-chan]

I encountered a new pre-order problem.
Anyone else have this problem?

I had pre-ordered Ah! My Goddess Vol. 5 at DVD Planet's (Digital Eyes') AnimeOneStop here:
http://www.animeonestop.com/anime-De...info=MBI006307
My order confirmation listed the item as AMG 5, with the same Item # from the link (MBI006307).

However, I just received my shipping confirmation from DVD Planet, and it lists the Item # MBI006307 as "Frightmare"... a different MediaBlasters DVD.
I checked the DVD Planet site for "Frightmare" and it shares the same Item # MBI006307 there (though different from its link):
http://www.dvdplanet.com/details.cfm?info=MBI006159
While AMG 5 at DVD Planet is:
http://www.dvdplanet.com/details.cfm?info=MBI006307
but with its Item # MBI006169.

I called customer service. They promised to mail out AMG 5 & I just have to refuse "Frightmare" when it arrives.

With all these mismatched Item #s, I hope I eventually wind up with AMG 5!!...
[img]/images/graemlins/stunned1.gif[/img]

[Cplhicks]

[ QUOTE ]
Suko-chan said:
I encountered a new pre-order problem.
Anyone else have this problem?

I had pre-ordered Ah! My Goddess Vol. 5 at DVD Planet's (Digital Eyes') AnimeOneStop here:
http://www.animeonestop.com/anime-De...info=MBI006307
My order confirmation listed the item as AMG 5, with the same Item # from the link (MBI006307).

However, I just received my shipping confirmation from DVD Planet, and it lists the Item # MBI006307 as "Frightmare"... a different MediaBlasters DVD.
I checked the DVD Planet site for "Frightmare" and it shares the same Item # MBI006307 there (though different from its link):
http://www.dvdplanet.com/details.cfm?info=MBI006159
While AMG 5 at DVD Planet is:
http://www.dvdplanet.com/details.cfm?info=MBI006307
but with its Item # MBI006169.

I called customer service. They promised to mail out AMG 5 & I just have to refuse "Frightmare" when it arrives.

With all these mismatched Item #s, I hope I eventually wind up with AMG 5!!...
[img]/images/graemlins/stunned1.gif[/img]

[/ QUOTE ]

Same exact thing happened to me! They said I could refuse the Frightmare, but never mentioned Ah My Goddess. I was wondering why the heck they sent me Frightmare. Guess I better mail them and make sure they'll still send mine. Did you get your Ah My Goddess, or is it still listed backorder like mine?

Adam

[Suko-chan]

Still haven't received my Ah! My Goddess Vol. 5 yet... though it is still listed as "Temp. Sold Out" at DVD Planet. When I spoke to the Customer Service Rep., she said that it wasn't in stock yet. Though she did bump up the shipping from Media Mail to Priority for the inconvenience.
[img]/images/graemlins/sdsmiley.gif[/img]
Some other sites still list AMG5 as "On Order"...
even DDD lists the release date as 6/27 instead of the original 5/30.

[Puppet Master]

[ QUOTE ]
Suko-chan said:
Still haven't received my Ah! My Goddess Vol. 5 yet... though it is still listed as "Temp. Sold Out" at DVD Planet. When I spoke to the Customer Service Rep., she said that it wasn't in stock yet. Though she did bump up the shipping from Media Mail to Priority for the inconvenience.
[img]/images/graemlins/sdsmiley.gif[/img]
Some other sites still list AMG5 as "On Order"...
even DDD lists the release date as 6/27 instead of the original 5/30.

[/ QUOTE ]

Seems DDD can't get release dates right *Shakes head* just one more reason I'm happy I stopped ordering from them.

[kusanagi-sama]

[ QUOTE ]
Puppet Master said:
[ QUOTE ]
Suko-chan said:
Still haven't received my Ah! My Goddess Vol. 5 yet... though it is still listed as "Temp. Sold Out" at DVD Planet. When I spoke to the Customer Service Rep., she said that it wasn't in stock yet. Though she did bump up the shipping from Media Mail to Priority for the inconvenience.
[img]/images/graemlins/sdsmiley.gif[/img]
Some other sites still list AMG5 as "On Order"...
even DDD lists the release date as 6/27 instead of the original 5/30.

[/ QUOTE ]

Seems DDD can't get release dates right *Shakes head* just one more reason I'm happy I stopped ordering from them.

[/ QUOTE ]

Maybe MediaBlasters changed the release dates for the online stores, but BestBuy has it though.

[Puppet Master]

[ QUOTE ]
kusanagi-sama said:
[ QUOTE ]
Puppet Master said:
[ QUOTE ]
Suko-chan said:
Still haven't received my Ah! My Goddess Vol. 5 yet... though it is still listed as "Temp. Sold Out" at DVD Planet. When I spoke to the Customer Service Rep., she said that it wasn't in stock yet. Though she did bump up the shipping from Media Mail to Priority for the inconvenience.
[img]/images/graemlins/sdsmiley.gif[/img]
Some other sites still list AMG5 as "On Order"...
even DDD lists the release date as 6/27 instead of the original 5/30.

[/ QUOTE ]

Seems DDD can't get release dates right *Shakes head* just one more reason I'm happy I stopped ordering from them.

[/ QUOTE ]

Maybe MediaBlasters changed the release dates for the online stores, but BestBuy has it though.

[/ QUOTE ]

Nah TRSI shipped mine earlier this week and it should be here today. So I don't think that's it.

[Cplhicks]

Did anybody ever get the DVD for Ah my Goddess #5 they were supposed to get? Mine is STILL listed on backorder, and when I emailed them to ask about it, they said "that hasn't be released yet and will be on July 18th." I was like, uh, no, sorry, but they still have yet to reply to that. Digitaleyes used to be really good about getting on this stuff and fixing it quickly, but it takes days to get a response out of them, and waiting more than 2 months for a PREORDER is ridiculous, especially when they give me false responses afterwards. So again I ask, did ANYONE get this DVD from them? Especially those of you who had the misshipped DVDs like "Frightmare" or whatever it was around release day?

Adam

[Suko-chan]

[ QUOTE ]
Cplhicks said:
Did anybody ever get the DVD for Ah my Goddess #5 they were supposed to get? Mine is STILL listed on backorder, and when I emailed them to ask about it, they said "that hasn't be released yet and will be on July 18th." I was like, uh, no, sorry, but they still have yet to reply to that. Digitaleyes used to be really good about getting on this stuff and fixing it quickly, but it takes days to get a response out of them, and waiting more than 2 months for a PREORDER is ridiculous, especially when they give me false responses afterwards. So again I ask, did ANYONE get this DVD from them? Especially those of you who had the misshipped DVDs like "Frightmare" or whatever it was around release day?

Adam

[/ QUOTE ]

Never got mine, nor that "Frightmare" that appeared in a shipping e-mail. (My credit card wasn't charged, either.) In fact, the order for Vol. 5 doesn't even appear in My Account anymore... just my pre-order for Vol. 6!

I just used one of those $10 Google CheckOut coupons and ordered Vol. 5 at CDUniverse, instead... $14.98 shipped. And THAT order was shipped out yesterday.

If Vol. 5 EVER shows up from DVDPlanet, it's going right back... [img]/images/graemlins/anger200.gif[/img]

[Judeau]

[ QUOTE ]
Suko-chan said:
[ QUOTE ]
Cplhicks said:
Did anybody ever get the DVD for Ah my Goddess #5 they were supposed to get? Mine is STILL listed on backorder, and when I emailed them to ask about it, they said "that hasn't be released yet and will be on July 18th." I was like, uh, no, sorry, but they still have yet to reply to that. Digitaleyes used to be really good about getting on this stuff and fixing it quickly, but it takes days to get a response out of them, and waiting more than 2 months for a PREORDER is ridiculous, especially when they give me false responses afterwards. So again I ask, did ANYONE get this DVD from them? Especially those of you who had the misshipped DVDs like "Frightmare" or whatever it was around release day?

Adam

[/ QUOTE ]

Never got mine, nor that "Frightmare" that appeared in a shipping e-mail. (My credit card wasn't charged, either.) In fact, the order for Vol. 5 doesn't even appear in My Account anymore... just my pre-order for Vol. 6!

I just used one of those $10 Google CheckOut coupons and ordered Vol. 5 at CDUniverse, instead... $14.98 shipped. And THAT order was shipped out yesterday.

If Vol. 5 EVER shows up from DVDPlanet, it's going right back... [img]/images/graemlins/anger200.gif[/img]

[/ QUOTE ]
I used their quote machine and got a confirmation over a month ago. Only thing is, it still hasn't reflected in my account yet.

I've called a total of 6 times now, with the last time them telling me I will receive an email the very same day. Still no email four days later.

Maybe people have had luck with them in the past, but after I get my credit (and use it), I am NEVER EVER shopping with these guys again.